Genesis10 - Richardson, TX
posted 3 months ago
Genesis10 is seeking an Associate Data Center Technician for a 12-month contract position located in Richardson, TX. This role is specifically for the graveyard shift and requires full-time onsite presence due to the business needs of the team. The position is designed to ensure that employees are best equipped to succeed and gain the necessary experience to fulfill the responsibilities of the role. As an Associate Data Center Technician, you will be part of a dynamic team responsible for supporting the development efforts in reviewing system hardware, software, and system design to ensure that system requirements are met. You will participate in all system and subsystem hardware and software integration and acceptance testing, contributing to the establishment of policies, monitoring, prioritizing, and developing standards while maintaining service levels for the production environment. In this role, you will design, deploy, maintain, and troubleshoot infrastructure for multiple production environments. You will proactively suggest alternative solutions and designs, including third-party tools, to address the problems at hand. The position requires you to respond to all system problems on a 24/7 basis and participate in an on-call rotation. You will lead and participate in writing system, test, and test reporting documentation to ensure that design and test results meet customer requirements. Ensuring that mission-critical servers are available and operating 24/7 is a key responsibility, along with administering servers and implementing hardware and software upgrades. You will also run production jobs as scheduled, monitor all server activity for problems, diagnose and resolve issues according to procedure, and escalate problems to the appropriate levels as necessary.