Associate-Digital Product Management

$60,000 - $110,000/Yr

American Express - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Associate-Digital Product Management role at American Express focuses on developing innovative digital risk products and solutions to enhance risk management across various customer lifecycle stages. This position involves collaborating with cross-functional teams to implement and iterate on digital products that directly impact customer experience and business growth. The role emphasizes a customer-centered design approach and requires strong communication and project management skills.

Responsibilities

• Manage the implementation of risk products and drive global, reusable, and configurable design.
• Prioritize and rationalize product features and user stories.
• Develop rules, conduct testing, and oversee product integration and launch using low-code tools.
• Collaborate with multiple risk strategy partners and technology teams to build and iterate on digital products.
• Utilize an array of tools and technologies to solve risk management needs.

Requirements

• Ability to drive project deliverables to achieve business results.
• Strong communication and interpersonal skills.
• Ability to learn quickly and work independently on complex initiatives.
• Experience in customer-centered design and developing digital products or services.
• Familiarity with prototyping, iterative development, and Scaled Agile Framework principles.
• Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus.
• Proficiency in MS Office, particularly PowerPoint and Excel.
• Undergraduate degree or equivalent in relevant fields or 1+ year of relevant work experience.

Nice-to-haves

• Experience in prototyping and iterative development.
• Knowledge of programming languages such as SQL, SAS, Java, Hive, Yellow Brick, or Python.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid parental leave
• Retirement plan
• Vision insurance