Associate Director, Business and Contract Operations

$90,000 - $110,000/Yr

Northern Va Community College

Part-time - Mid Level

Educational Services

About the position

The Associate Director of Business and Contract Operations at Northern Virginia Community College is a pivotal role responsible for overseeing the planning and leasing of space, along with managing associated timelines and logistics. This position plays a crucial part in leading the review of operational policies and processes within the Material Management department. The Associate Director will act as a liaison between central management and campus departments, facilitating communication and support for various services offered through the Virginia Community College System (VCCS) Shared Services Center. In this role, the Associate Director will provide direct support to the Director of Material Management, managing hiring, training, process management, and ensuring policy compliance related to procurement, contracts, sourcing, and lease management. The position also involves addressing escalated concerns from the college community, maintaining compliance in procurement, and providing end-user training. The Associate Director will assist the Director with strategic planning, development, and execution of initiatives aimed at improving operational efficiency and customer service. The role requires the development, analysis, and monitoring of metrics to gauge program success, as well as participation in college and system-wide committees. The Associate Director is responsible for effective communication, coordination, and collaboration among stakeholders, and will assist in managing relationships with Executive Management. Additionally, this position serves as a backup for the Director of Material Management when necessary, and may be called upon to perform other duties as assigned, including assisting the agency or state government in emergencies declared by the Governor.

Responsibilities

• Oversee the planning and leasing of space, including timelines and logistics.
• Lead the review of operational policies and processes within the Material Management department.
• Provide liaison functions with central management and campus departments.
• Assist with communicating and supporting services offered through the VCCS Shared Services Center.
• Manage hiring, training, process management, and policy compliance related to procurement, contracts, sourcing, and lease management.
• Serve as the liaison between the college community and the shared services center to address escalated concerns.
• Maintain compliance in procurement and provide end-user training.
• Assist the Director of Material Management with strategic planning, development, and execution.
• Develop, analyze, and monitor metrics for program success.
• Develop strategies to improve customer service.
• Serve on college and system-wide committees.
• Communicate, coordinate, and collaborate among stakeholders and manage relationships with Executive Management.
• Act as backup for the Director of Material Management as needed.

Requirements

• Comprehensive understanding of State policies and procedures and ability to interpret them.
• Ability to analyze and provide recommendations to improve existing procedures and processes.
• Strong communication skills to convey information and ideas effectively.
• Ability to compile, categorize, calculate, audit, and verify information and data.
• Ability to develop and maintain constructive working relationships with others.
• Active listening skills to understand others' points of view and ask appropriate questions.
• Analytical skills, including experience with MS Excel for data organization and reporting.
• Decision-making skills considering costs and benefits of potential actions.
• Knowledge of customer service principles and practices.
• Knowledge of business and management principles, including strategic planning and project management.
• Knowledge of process improvement principles.
• Critical thinking skills to identify alternative solutions to problems.

Nice-to-haves

• Experience utilizing PeopleSoft SIS, AIS, and HRMS, including query functions.
• Experience working in the Virginia Procurement System (eVA).
• Experience in senior level program administration.
• Supervisory experience in a higher education environment.
• Experience in administrative support, customer service management, and data analysis.
• Experience developing training for end users.
• Experience in Lease Management.