Associate Director, Cell Therapy Trade & Distribution Operations, PASS

$170,000 - $195,000/Yr

Bristol-Myers Squibb - Chicago, IL

Full-time - Mid Level

Hybrid - Chicago, IL

Chemical Manufacturing

About the position

The Associate Director of Cell Therapy Trade & Distribution Operations at Bristol Myers Squibb is responsible for managing distribution operations for the cellular therapy portfolio. This role involves leading third-party logistics vendors, developing distribution strategies, and ensuring compliance with operational standards. The position requires collaboration with various internal and external teams to enhance customer experience and streamline processes related to CAR T distribution.

Responsibilities

• Lead operational oversight and program management of complex brands to ensure exceptional customer experience and efficient, effective and compliant programs.
• Support, coordinate and execute network expansion for US Hematology - Cell Therapy Go to Market Strategies.
• Oversee development of supporting materials for execution of strategies and initiatives in support of programs.
• Act as a subject matter expert for distribution operations, master data and quality.
• Educate matrix partners about BMS programs, policies, procedures, and resources for cellular therapy.
• Mentor and support Program Managers' development of knowledge and skills.
• Collaborate with Cellular Therapy Market Access Manager and PASS leadership on individual case management or program needs.
• Collaborate with BMS cross-functional team members to resolve certified center activation, ordering and invoicing issues.
• Support 340B eligibility, certified center validation and contract summaries.
• Support DOD/VA eligibility, ship to certified center validation and Big4 CART Bid Awards.
• Support MSA/SOW contract negotiations and tracking of expiry.
• Perform industry benchmarking, stakeholder analysis and market research to ensure successful program launches.
• Initiate and manage change through tactical and strategic planning via continuous improvements.
• Utilize data-driven analytical tools to monitor operations and develop optimization strategies.
• Develop and manage overall program budgets, including invoice reconciliation and workforce planning.
• Manage multiple projects in a fast-paced, deadline-driven environment.

Requirements

• Bachelor's Degree in Business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree preferred.
• 5+ years in the pharmaceutical industry including 2+ years in patient services required.
• Project Management Professional (PMP) certified preferred.
• Relevant experience in claims reimbursement required, including billing and coding; managed care coverage processes and practices.
• Experience in managing complex projects, programs, and teams required.
• Direct report management experience required.
• Experience in healthcare distribution/specialty pharmacy.
• Experience in process improvement, project management, vendor management.

Nice-to-haves

• Experience/familiarity with chargebacks, 340B program, state licensing requirements for drug distribution preferred.
• Experience/familiarity with data transfer agreements, file interface agreements, electronic data interchange, SAP.
• Experience in Market Access, cellular therapies/CAR T/Hematology preferred.

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Short- and long-term disability insurance.
• Life insurance and supplemental health insurance.
• Paid national holidays and optional holidays.
• Global Shutdown Days between Christmas and New Year's holiday.
• Up to 120 hours of paid vacation.
• Up to two (2) paid days to volunteer.
• Sick time off and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
• Tuition reimbursement and a recognition program.