Associate Director, Clinical Operations

$117,600 - $218,400/Yr

IQVIA - Durham, NC

Part-time - Mid Level

Durham, NC

Professional, Scientific, and Technical Services

About the position

The Associate Director of Clinical Operations at IQVIA is responsible for directing a team of clinical staff to support clinical studies, ensuring that projects are adequately resourced and that employees are trained to meet project objectives. This role involves strategic planning in collaboration with senior leadership to align operational goals with organizational priorities.

Responsibilities

• Manage staff in accordance with organization's policies and applicable regulations, including planning, assigning, and directing work.
• Appraise performance and guide professional development of team members.
• Reward and discipline employees as necessary.
• Address employee relations issues and resolve problems.
• Direct the hiring and selection process for clinical staff, participating in interviews and ensuring proper onboarding and training.
• Ensure staff has the necessary materials, systems access, and training to fulfill job responsibilities.
• Allocate resources to clinical research projects by assigning staff based on their experience and training.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work products.
• Identify quality risks and issues, creating appropriate corrective action plans.
• Ensure staff meets defined workload, quality, and budget metrics through regular review and reporting.
• Collaborate with other regional and global clinical teams to manage project-related challenges and achieve exemplary customer service.
• Participate in corporate quality or process improvement initiatives.
• Act as a client liaison in day-to-day relationship governance and escalations.

Requirements

• Bachelor's Degree in a scientific discipline or healthcare preferred.
• At least 7 years of prior clinical trial experience, including management/leadership experience or equivalent education and training.
• Advanced knowledge of clinical research regulatory requirements (GCP and ICH guidelines).
• Knowledge of clinical research financial parameters and project financial tracking methods.
• Strong leadership skills and effective presentation skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills in English.
• Strong organizational and problem-solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities
• Incentive plans and bonuses