Associate Director, Communications and Creative Services

University of Delaware - Newark, DE

Full-time - Mid Level

Newark, DE

Educational Services

About the position

The Associate Director, Communications and Creative Services at the University of Delaware plays a crucial role in the Department of Athletics, Community & Campus Recreation. This position focuses on content creation, including written and video coverage of athletic teams and student-athletes, while also enhancing the department's storytelling through collaboration with various teams. The role requires creativity, initiative, and the ability to manage multiple projects effectively.

Responsibilities

• Develop unique and original content to increase brand recognition and promote events.
• Manage the Communications editorial/content calendar.
• Oversee day-to-day coverage of assigned sports across all platforms, including in-game.
• Assist the Communications team with story mining efforts to develop a content catalog.
• Share news, create conversations, and gather fan sentiment across key content outlets.
• Provide event support through coverage as needed at assigned events.
• Respond to department inquiries in a timely manner as a customer service representative.
• Compile reports on coverage around major brand moments/events and advise on best practices.
• Continuously assess storytelling strategies and apply industry practices while staying updated on trends.
• Coordinate multiple projects around tight deadlines.
• Perform miscellaneous job-related duties as assigned.

Requirements

• Bachelor's degree and three years of related experience, or equivalent combination of education and experience.
• Degree in Journalism, Communications, Marketing, Sports Management or Multimedia preferred.
• Proficiency in recording and editing video, Premiere, Spark and Photoshop is preferred.
• Ability to evaluate and edit content across text and multimedia formats.
• Experience managing, coordinating and motivating interns, volunteers and/or students.
• Ability to handle multiple projects simultaneously and work under tight deadlines.
• Skill in the use of personal computers and related software applications, including Word, Excel, PowerPoint and Google Drive.
• Excellent communication, attention to detail, and organizational skills.

Nice-to-haves

• Knowledge of Adobe Creative Suite software, specifically Photoshop, Premier Pro, and After Effects.