Associate Director, Creative Services

The Joint Commission - Oakbrook Terrace, IL

Full-time - Mid Level

Oakbrook Terrace, IL

Administration of Economic Programs

About the position

The Associate Director of Creative Services at The Joint Commission is responsible for enhancing the organization's reputation and brand through a consistent and strong visual identity across various media. This role involves collaboration with senior leadership and managing a team to ensure high-quality creative outputs that align with the organization's mission and branding goals.

Responsibilities

• Establishes a brand and visual identity consistent with brand positioning, considering The Joint Commission's global presence.
• Leads development of multimedia products to support mission and commercial activities, including fact sheets, brochures, infographics, videos, and more.
• Provides art direction for all visual projects to ensure consistency of brand identity standards and high-quality work.
• Presents design concepts, collects feedback, and adapts projects to meet internal and external expectations.
• Supervises a team of in-house and contracted designers, photographers, and videographers, managing project pipelines to meet deadlines.
• Maintains a network of external vendors to support projects, negotiating costs and schedules to meet budgets and deadlines.
• Fosters collaboration and communication across the Creative Services team and with peers in the Brand/Communications division.
• Supervises Creative Services staff to high performance, including coaching and professional development.
• Leverages metrics and data to inform innovation and changes in strategy or approach.
• Assumes other duties and special assignments as assigned by the Chief Brand/Communications Officer.

Requirements

• A bachelor's degree in Art, Graphic Design, Videography, Multimedia or related field.
• Seven to 10 years of experience in a related field.
• Minimum of 3 years supervising staff.
• Excellent visual, communications, organizational, and interpersonal skills.
• Significant experience with creative tools including Adobe Creative Cloud, film/video editing, and digital media.
• Experience presenting design concepts to senior executive audiences.

Nice-to-haves

• Master's degree preferred.
• Familiarity with global audiences and healthcare industry experience preferred.