Associate Director, Enterprise Development

$72,821 - $109,000/Yr

Central City Concern - Portland, OR

Full-time - Mid Level

Portland, OR

Social Assistance

About the position

The Associate Director of Enterprise Development at Central City Concern plays a crucial role in supporting the growth of existing programs within the Social Enterprise Department. This position collaborates closely with the Director of Social Enterprises and the Senior Director of Supportive Housing & Employment Services to identify, evaluate, and implement new social enterprise opportunities while overseeing current business operations. The role emphasizes community impact, program development, and effective management of resources to enhance service delivery to those affected by homelessness and poverty.

Responsibilities

• Oversee the health and success of Social Enterprise Development and Central City Bed.
• Provide direct supervision of Central City Bed and support employee growth and team effectiveness.
• Manage quality control of all Central City Bed operations.
• Collaborate with the Director of Social Enterprise to develop project budgets and monitor revenue and expenditures.
• Report on budget fluctuations or significant changes to business plans and pro-formas.
• Support the growth of Social Enterprise programs to ensure a steady increase in revenue.
• Assist with grants and contract negotiations as needed.
• Support convening partners at a systems level and collaborate on strategic business planning and implementation.
• Evaluate, secure, and maintain strong partnerships with external vendors.
• Assist in developing marketing and media plans in conjunction with CCC's Public Affairs.
• Maintain and improve systems to track and monitor productivity and contract deliverables.
• Track program outcomes, including customer and stakeholder feedback, and incorporate feedback for improvements.
• Represent and communicate CCC's mission of self-sufficiency positively.
• Foster internal relationships at CCC, engaging with various departments.
• Maintain and increase positive public relations for CCC and Social Enterprise projects.
• Adhere to state and federal privacy and security regulations and report any breaches immediately.
• Provide high standards of customer service to all stakeholders and complete mandatory trainings.

Requirements

• Bachelor's Degree and 6 years of relevant experience, including project management exposure; OR Associate's degree and 7 years of relevant experience; OR 8 years of relevant experience including project management exposure.
• Three years of supervisory/management experience.
• Demonstrated advanced computer skills, including development and use of software databases.
• Customer service driven with the ability to maintain professionalism under pressure.
• Ability to adhere to Central City Concern's drug-free workplace policy.

Nice-to-haves

• Established computer skills and proficiency with Microsoft Office Suite.
• Ability to be a self-starter with initiative who can work independently.
• Ability to navigate through systems of a non-profit organization.
• Demonstrated knowledge of community and social agencies.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to provide effective leadership and to lead with an entrepreneurial mindset.
• Strong analytical and problem-solving skills.

Benefits

• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, and Long-Term Disability Insurance.
• Generous paid time off plan beginning at 4 weeks of PTO accrual per year, increasing with longevity.
• 11 paid Holidays + 2 Personal Holidays.
• 403(b) Retirement Savings plan with employer match of 4.25% in the 1st year, 6% in the 2nd year, and 8% in the 3rd year.
• Sabbatical Program offering extended time off at years 7, 14, and 21.