AT&T - Sacramento, CA

posted 5 days ago

Full-time - Mid Level
Sacramento, CA
Telecommunications

About the position

The Associate Director-In Home Sales is responsible for leading a team that delivers exceptional customer experiences in residential settings. This role involves overseeing sales and support staff, ensuring they effectively introduce customers to AT&T's technology and services. The position requires strong leadership, strategic planning, and communication skills to meet sales and service objectives within a designated territory.

Responsibilities

  • Lead and manage a team of sales and support staff.
  • Ensure the team delivers a high-quality customer experience in residential settings.
  • Oversee hiring, training, and career development of team members.
  • Manage inventory and compliance for the team.
  • Handle fleet management responsibilities.
  • Develop and achieve sales and service objectives within the assigned geographic territory.
  • Equip team members to provide hands-on demos that generate new sales.
  • Effectively manage team appointments to meet sales goals.

Requirements

  • 3-5 years of customer-facing/sales experience.
  • 3-5 years of management experience (preferred).
  • Bachelor's degree (preferred).

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet, and AT&T phone.
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