Wolters Kluwer - Riverwoods, IL
posted 2 months ago
Wolters Kluwer Global Business Services (GBS) is seeking an Associate Director, IT Operations (Health Infrastructure Portfolio Management) to lead the transformation of application operations towards a DevSecOps and lean-agile practices. This role is pivotal in utilizing AI-augmented Site Reliability Engineering (SRE) to enhance efficiency, resilience, and innovation within the organization. The Associate Director will be responsible for managing application operations and the environments associated with the Health portfolio, which includes key areas such as DevSecOps, SRE, FinOps, Technical Debt, and Observability. In this position, you will promote collaboration with various business units, project teams, and both internal and external groups to effectively manage application operations processes and environments. Your focus will be on delivering cloud-centric operations with an automated-first approach, emphasizing product centricity. You will be challenged to integrate AI and agile methodologies to create a dynamic and responsive environment that balances reliability with optimal performance and security, ultimately delivering value to stakeholders. The role requires proficiency in formulating IT strategies, effective communication, and resource planning to support the demands of business units and their usage of IT services across Wolters Kluwer. You will develop a comprehensive understanding of the application portfolio, including the technologies used, business capabilities, and skill sets required to support applications within the respective divisions.