Associate Director, Marketing Automation - US Remote

Directive Consulting - Atlanta, GA

Full-time - Mid Level

Remote - Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Associate Director, Marketing Automation at Directive is responsible for leading a team focused on delivering exceptional marketing operations services to clients, particularly in the SaaS sector. This role requires a strong background in marketing automation and CRM systems, as well as the ability to manage client relationships and identify growth opportunities. The ideal candidate will have a data-driven mindset and a passion for coaching team members while ensuring high-quality service delivery.

Responsibilities

• Owning projects at the business outcome level and overall deadline level and seeing projects through to their fruition
• Direct communication with clients including email, Slack, and Zoom
• Develop deep relationships with multiple contacts within client organizations to ensure that they renew and expand contracts
• Identify and communicate opportunities to grow our business with clients in the Marketing Operations line of business and other lines of business
• Become an expert in multiple martech and salestech tools to make educated recommendations to clients
• Stay up to speed on best practices in the Marketing Operations world including ABM, lead routing, sales qualification methodologies and more
• Managing a team of 3-6 Marketing Operations Strategists and their associated books of accounts
• QA ing work to ensure that work submitted to clients lives up Directive s work quality standards
• Training, coaching, and giving constructive feedback to members of your team
• Participating in project scoping for new opportunities
• Successful onboarding of new members of the team

Requirements

• 3+ years of experience managing high-performing Marketing Operations teams
• Admin-level expertise in marketing automation and/or CRM instances such as HubSpot, Marketo, Salesforce
• Understanding of how to optimize processes that lead to revenue growth for clients
• Ability to communicate with clients directly, oftentimes with a VP or higher
• Exceptional written and verbal communication skills
• Drive to coach and train team members to achieve their career goals
• Ability to manage multiple projects simultaneously to achieve deadlines and business outcomes
• Desire to learn and grow in your career

Benefits

• Medical, dental, vision plans, disability, and life insurance coverage for you and your family
• 100% employer-paid plan for you and a 50% employer contribution for your dependents
• Access to certified therapists through Spring Health
• Membership to Headspace
• Gympass
• Unlimited PTO (2-week minimum)
• Paid Company Holidays
• Your Birthday Off
• End of Year Recharge (Closed December 24 - January 1)
• Paid Parental Leave
• Traditional and Roth 401(k) with a 3% company match
• Annual bonus based on tenure
• Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership