Associate Director, Marketing Automation - US Remote

Directive Consulting - Richmond, VA

Full-time - Mid Level

Remote - Richmond, VA

Professional, Scientific, and Technical Services

About the position

The Associate Director, Marketing Automation at Directive is responsible for leading a team focused on delivering exceptional marketing operations services to clients, particularly in the SaaS sector. This role requires a strong background in marketing automation and CRM tools, as well as the ability to manage client relationships and identify growth opportunities. The ideal candidate will have experience in team management and a data-driven approach to marketing, ensuring that projects are completed on time and meet quality standards.

Responsibilities

• Owning projects at the business outcome level and overall deadline level and seeing projects through to their fruition
• Direct communication with clients including email, Slack, and Zoom
• Develop deep relationships with multiple contacts within client organizations to ensure that they renew and expand contracts
• Identify and communicate opportunities to grow our business with clients in the Marketing Operations line of business and other lines of business
• Become an expert in multiple martech and salestech tools to make educated recommendations to clients
• Stay up to speed on best practices in the Marketing Operations world including ABM, lead routing, sales qualification methodologies and more
• Managing a team of 3-6 Marketing Operations Strategists and their associated books of accounts
• QA ing work to ensure that work submitted to clients lives up Directive s work quality standards
• Training, coaching, and giving constructive feedback to members of your team
• Participating in project scoping for new opportunities
• Successful onboarding of new members of the team

Requirements

• 3+ years of experience managing high-performing Marketing Operations teams
• Admin-level expertise in marketing automation and/or CRM instances such as HubSpot, Marketo, Salesforce
• Understanding of how to optimize processes that lead to revenue growth for clients
• Ability to communicate with clients directly, oftentimes with a VP or higher
• Exceptional written and verbal communication skills
• Drive to coach and train team members to achieve their career goals
• Ability to manage multiple projects simultaneously to achieve deadlines and business outcomes
• Desire to learn and grow in your career

Nice-to-haves

• Experience with ABM (Account-Based Marketing)
• Familiarity with sales qualification methodologies
• Knowledge of lead routing processes

Benefits

• Medical, dental, vision plans, disability, and life insurance coverage for you and your family
• 100% employer-paid plan for you and a 50% employer contribution for your dependents
• Access to certified therapists through Spring Health
• Membership to Headspace
• Gympass for physical wellness
• Unlimited PTO (2-week minimum)
• Paid Company Holidays
• Your Birthday Off
• End of Year Recharge (Closed December 24 - January 1)
• Paid Parental Leave
• Traditional and Roth 401(k) with a 3% company match
• Annual bonus based on tenure
• Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership