Associate Director of Admissions Operations (Temporary to 2027)

$85,646 - $124,186/Yr

Portland Community College - Portland, OR

Part-time,Full-time - Mid Level

Portland, OR

Educational Services

About the position

The Associate Director of Admissions Operations at Portland Community College is a temporary role aimed at managing the day-to-day operations of the Admissions and Recruitment department. This position involves overseeing the admissions CRM, handling applications, and collaborating with various college departments to enhance recruitment outreach and admissions processes. The role also includes managing operations staff and developing program-specific admissions processes as needed.

Responsibilities

• Manage day-to-day admissions operations functions for the Admissions and Recruitment department.
• Oversee the handling of admissions applications and associated processes year-round.
• Utilize and maintain the admissions CRM to facilitate operations.
• Assist in managing other operations staff within the department.
• Develop program-specific admissions processes in the CRM as required.
• Collaborate with other college departments to manage CRM training and access.
• Communicate technical concepts effectively to various audiences.

Requirements

• Bachelor's degree in Social Sciences, Communication, or a related field.
• Three years of progressively responsible experience in higher education student services or admissions.
• Two years of supervisory experience in a relevant field.
• One year of experience in Admissions Operations.
• Experience with Customer Relationship Management (CRM) software, specifically Slate, and Student Information Systems like Banner or Workday.

Nice-to-haves

• Master's Degree in Higher Education or Student Services.
• Experience managing teams both remotely and in-person.
• Slate experience/training.

Benefits

• AD&D insurance
• Dental insurance
• Disability insurance
• Life insurance
• Tuition reimbursement
• Vision insurance