Associate Director of Admissions

$70,000 - $80,000/Yr

California Institute Of Advanced Management (Ciam) - Alhambra, CA

Full-time - Mid Level

Remote - Alhambra, CA

Educational Services

About the position

The Associate Director of Admissions at the California Institute of Advanced Management (CIAM) plays a crucial role in driving the university's mission to shape future business leaders. This position focuses on strategic planning and execution of recruitment efforts aimed at increasing domestic student enrollment, particularly among veterans and military members. The role involves community outreach, public engagement, and event coordination to attract prospective students, while also providing guidance throughout the enrollment process.

Responsibilities

• Reflect and promote the mission, vision, and identity of the university.
• Develop, update and execute strategic recruitment plans to achieve annual enrollment targets, focusing on increasing domestic student enrollment.
• Serve as the primary point of contact for prospective students, providing guidance and support throughout the enrollment process.
• Conduct outreach activities to cultivate relationships with prospective students, including attending college fairs, conducting information sessions, and hosting campus tours.
• Collaborate with academics to promote CIAM's programs and highlight their value proposition to prospective students.
• Utilize various communication channels to engage with prospective students and nurture leads.
• Coordinate enrollment events and activities to attract and convert prospective students into enrolled students.
• Provide accurate and timely information regarding admission requirements, program offerings, financial aid options, and scholarship opportunities to prospective students.
• Use Customer Relationship Management (CRM) tool to document all activity and manage daily workflow.
• Track and analyze recruitment data and metrics to evaluate the effectiveness of recruitment strategies.
• Stay updated on industry trends, market dynamics, and competitor activities to inform recruitment strategies.
• Maintain regular contact with every student on assigned roster to assist with the application process.
• Meet and exceed identified enrollment goals that impact the financial health of the university.
• Perform preliminary evaluation of unofficial transcripts.
• Participate on committees as requested and engage others in recruitment initiatives.
• Collaborate with internal stakeholders to streamline enrollment processes and enhance the overall student experience.
• Develop and nurture external community and professional relationships.

Requirements

• Bachelor's degree required.
• Experience in student recruitment, sales, public relations or marketing required.
• Excellent customer relations and service administration required.
• Strong oral and written communication skills.
• Strong collaborative and team-oriented interpersonal skills.
• Detail-oriented, accurate, organized, and efficient.
• Ability to work independently, handle large volumes of work, and multi-task with interruptions.
• Ability to handle information in a confidential and professional manner.
• Demonstrated computer proficiency in Microsoft Office.
• Experience with CRM (such as SalesForce) preferred.
• The ability to work some evenings and weekends.
• The ability to travel locally within Southern California regularly.
• Must possess a valid driver's license and auto insurance.

Nice-to-haves

• Experience with CRM tools such as SalesForce.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance