Kentucky Community and Technical College System - Versailles, KY
posted 4 months ago
The Associate Director of Data & Reporting (IT Business System Analyst III) at KCTCS is a pivotal role responsible for managing and serving as the primary interface for all Blackbaud products, including Raiser's Edge and Awards Management software, as well as the Omatic software system-wide. This position is essential in ensuring the optimal functionality of these software systems, acting as a help desk for all users, and maintaining data integrity across various platforms. The role involves importing and updating employee and alumni data from PeopleSoft, performing list management using Omatic tools, and troubleshooting any functional or technical issues that arise for end-users. In addition to these responsibilities, the Associate Director will be tasked with defining, designing, developing, and delivering reports that are crucial for the system and all colleges within the KCTCS framework. This includes testing, monitoring, and analyzing results to ensure that the software functionalities are performing at their best. The position also requires the individual to maintain data security and integrity while training all end users on the software system-wide. The role is a defined-term contract position that is renewable each fiscal year and is based in Versailles, KY, with a hybrid work schedule that requires onsite presence for a minimum of three days per week. The Associate Director will also be responsible for reviewing daily import logs, addressing errors, responding to login issues, running cycle management, and supporting users with general application and import data updates. This position is critical in providing consultation and support to both college and system office staff regarding all software products used by Advancement, ensuring that the data management processes are efficient and effective.