Contact Discovery Services - New York, NY
posted 4 months ago
Contact Discovery Services LLC, a leading eDiscovery technology and consulting firm headquartered in Washington DC, is seeking an Associate Director of eDiscovery Operations. This remote position is ideal for an individual with over 5 years of experience in data processing and a comprehensive understanding of the Electronic Discovery Reference Model (EDRM). The successful candidate will be a self-starter, highly motivated, and possess prior experience in leading a team. In this role, you will lead and manage the eDiscovery operations team, providing guidance, training, and support to ensure high performance and continuous development. You will work closely with project management, forensics, and other internal team members to complete complex projects in a fast-paced, deadline-driven environment. Your responsibilities will include developing and implementing eDiscovery strategies, protocols, and procedures to optimize efficiency and ensure compliance with legal and regulatory requirements. You will also assist in developing, documenting, and refining procedures to meet discovery process requirements. Additionally, you will integrate emerging data sources, such as social media, mobile data, and cloud-based platforms, into the eDiscovery process. Providing third-party Relativity application support, including setup and development of standard operations procedures, will be a key part of your role. You will handle complex and sensitive eDiscovery issues, ensuring high availability and optimal performance of eDiscovery applications like Relativity. Your responsibilities will also include managing and deploying hotfixes and patches, coordinating regular upgrades, and monitoring application performance to proactively identify and resolve potential issues. You will maintain comprehensive documentation of application configurations and support procedures, generate reporting metrics and KPIs for your team, and provide performance reviews to the Director.