Associate Director of Operations (Temporary Workday backfill)

$85,646 - $124,186/Yr

Portland Community College - Portland, OR

Part-time,Full-time - Mid Level

Portland, OR

Educational Services

About the position

The Associate Director of Operations at Portland Community College is a temporary position aimed at backfilling the current Associate Director of Operations role. This position is responsible for managing the day-to-day operations of the Admissions and Recruitment department, overseeing admissions applications and processes, and collaborating with various college departments to enhance CRM training and usage. The role requires strong leadership and communication skills to effectively manage operations staff and facilitate program-specific admissions processes.

Responsibilities

• Manage day-to-day admissions operations functions of the Admissions and Recruitment department.
• Oversee the handling of admissions applications and associated processes.
• Assist in managing operations staff and their responsibilities.
• Facilitate the development of program-specific admissions processes in the CRM.
• Collaborate with other college departments to manage CRM training and access.
• Analyze data and build reports related to admissions operations.

Requirements

• Bachelor's degree in Social Sciences, Communication, or related field.
• Three years of progressively responsible experience in higher education student services or admissions.
• Two years of supervisory experience.
• One year of Admissions Operations experience.
• Experience with CRM software and Student Information Systems, preferably Slate and Workday.

Nice-to-haves

• Master's Degree in Higher Education or Student Services.
• Experience managing teams both remotely and in-person.

Benefits

• Health insurance options
• Dental insurance
• Vision insurance
• Group Life insurance
• Long-term Disability insurance
• Tuition reimbursement
• Paid vacation leave starting at 13.33 hours per month
• Sick leave
• Paid holidays
• Personal leave days