Associate Director of Sales

Mb Redevelopment - Miami Beach, FL

Full-time - Senior

Miami Beach, FL

Accommodation

About the position

The position is responsible for selling, administration, market planning, communications, and inventory management at Loews Miami Beach Hotel. It involves developing group business, managing sales operations, and training sales personnel, all while ensuring a professional representation of the hotel.

Responsibilities

• Identify sources of group business to the hotel and establish solicitation programs to maximize group sales
• Participate in development of marketing plan and budget
• Assist with forecasting for 30/60/90 day reports
• Provide guidance to new and current sales staff, as requested by the Director of Sales/Marketing
• Properly maintain files and accounts
• In the absence of the Director of Marketing and Director of Sales, ADOS is responsible for the sales office operations
• Develop and maintain national account base that produce significant revenue
• Implement sales action plan which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment
• Respond promptly to all inquiries and correspondence from customers, prospects and lead referrals
• Respect guideline of confidentiality and code of ethics in all company areas
• Respond promptly to requests by Director of Sales and Director of Marketing for reports and other assignments
• Execute sales trips to geographic markets assigned per year
• Achieve sales room night and revenue goals as specified in the goal setting process
• Develop working relationship with hotel department heads and operational areas
• Represent Loews Hotels in a professional manner at industry trade shows and meetings, as outlined in the marketing plan
• Follow up promptly on all assigned leads
• Be a primary liaison to the Loews National Sales Offices, third party meeting planners and Convention Bureau staff
• Promote and apply teamwork skills at all times
• Notify appropriate individual promptly and fully of problems and/or unusual matters of significance
• Be polite, friendly, and helpful to guests, management and fellow employees
• Execute emergency procedures in accordance with hotel standards
• Comply with required safety regulations and procedures
• Attend appropriate hotel meetings and training sessions
• Maintain cleanliness and excellent condition of equipment and work area
• Comply with hotel standards, policies and rules
• Recycle whenever possible
• Remain current with hotel information and changes
• Comply with hotel uniform and grooming standards

Requirements

• Excellent communication skills - oral and written
• Excellent networking, negotiation and presentation skills
• Skilled leader with strong organizational skills
• Thorough knowledge and understanding of hotel operations
• Minimum 10 years hospitality sales experience

Nice-to-haves

• College degree preferred

Benefits

• Paid parental leave
• 401K matching
• Travel benefits
• Opportunities for ongoing learning and development