Associate Director of Technology for Financial Assistance

Villanova University - Villanova, PA

Full-time - Mid Level

Remote - Villanova, PA

Educational Services

About the position

The Associate Director of Technology for Financial Assistance at Villanova University is responsible for leading project management initiatives related to financial aid technology and business analysis within the Office of Financial Assistance (OFA). This role involves managing technical projects, overseeing Banner processes and upgrades, and ensuring effective communication across various departments. The position requires a strong understanding of financial aid systems and the ability to collaborate with both technical and functional teams to enhance operational efficiency and support the university's strategic goals.

Responsibilities

• Act as lead project manager for all financial aid projects.
• Assemble teams consisting of OFA staff and other campus staff as necessary.
• Ensure projects are moving forward and meeting deadlines.
• Evaluate releases, patches, and fixes from Ellucian's Banner product to determine necessity.
• Test updates in coordination with the Director of Technology for FA and UNIT.
• Create working groups as needed, document, and train staff on changes to processes.
• Collaborate with the Director of FA and the Director of Law FA on current policies and procedures.
• Review current procedures and offer strategies for improvements.
• Identify redundancies between offices and propose suggestions to rectify.
• Collaborate with OFA and UNIT to develop needs analyses and selection of new third-party strategic partners.
• Develop strategies to evaluate, test, and implement new software that works with Banner.
• Support the needs of OFA in testing new systems and training staff.
• Assist OFA Technical Assistant in providing first-tier support for FA staff.
• Provide regular and ad hoc reports for OFA functions.
• Represent Financial Assistance on the Banner Coordination Committee and Information Management Group.

Requirements

• Baccalaureate degree required.
• Minimum three years' project management experience with preference to technical experience.
• Ability to effectively communicate with a variety of constituents.
• Ability to train functional users on new and existing technologies.
• Ability to develop full use of existing software systems including Banner and Softdocs reporting tools.
• Ability to act as a team leader and partner with various constituents.
• Ability to problem solve systems problems related to applications.
• Ability to manage multiple tasks with competing deadlines.
• Excellent analytical and planning skills.
• Knowledge/familiarity with ERP operation.
• Familiarity with the purpose and function of financial aid offices.
• Knowledge of database query language (SQL).
• Proficiency in Microsoft applications and reporting software such as Argos, Excel, and/or Tableau.

Nice-to-haves

• Baccalaureate degree in Information Systems or related field.
• 2-3 years' experience in higher education, financial aid, or student enrollment.
• Knowledge of Banner Financial Aid and Student systems.

Benefits

• Commensurate salary based on experience.
• Hybrid work options available.