Associate Director, Operations and Assessment (Data Analyst)

$65,000 - $70,000/Yr

Indiana University - Bloomington, IN

Full-time - Mid Level

Bloomington, IN

Ambulatory Health Care Services

About the position

The Associate Director, Operations and Assessment, is a pivotal role within the Academic Engagement and Student Experience (AESE) team at Indiana University's College of Arts and Sciences. This position is responsible for leading the development and assessment of strategic goals aimed at enhancing student engagement and success. The Associate Director will work closely with various stakeholders to solicit and iterate research needs, ensuring that assessments are designed to meet desired outcomes. This includes considering the audience, timeline, and goals of surveys to ensure that data projects effectively answer critical organizational questions. In this role, the Associate Director will provide meaningful analysis that supports decision-making processes, validating the accuracy of data before dissemination. They will develop processes for the secure collection, storage, and distribution of data to stakeholders, while consistently documenting all data retrieval, cleaning, analytical, and reporting processes. The position also involves leading the investigation and implementation of new software and partnerships as necessary, ensuring that assessment cycles are completed for each project and that ongoing assessments are tracked appropriately. Additionally, the Associate Director will contribute to the development of annual action items for data and assessment that align with the AESE and university strategic plans. They will assess projects and initiatives to prioritize work based on competing needs and communicate timelines effectively. As a project manager, the Associate Director will provide training, set role expectations, and offer feedback to supervisees, ensuring consistent development opportunities are prioritized. This role requires advanced analysis of existing data structures, the creation of reporting specifications, and the provision of consultation to faculty and staff to identify business reporting needs and opportunities for analysis. The Associate Director will also ensure that all processes and analysis approaches are efficient and up-to-date, participating in committees to share and improve data analysis practices across the university. They will perform complex data migrations and conversions, staying informed about emerging technologies and tools to enhance data analysis services.

Responsibilities

• Solicits and iterates research needs of stakeholders to ensure assessments meet desired outcomes.
• Designs and distributes assessments considering survey audience, timeline, and goals.
• Ensures data projects answer critical organizational questions.
• Provides meaningful analysis that aids in decision support.
• Validates the accuracy of data prior to dissemination.
• Develops processes for securely collecting, storing, and disseminating data.
• Documents data retrieval, cleaning, analytical, and reporting processes.
• Leads the investigation and implementation of new software and partnerships.
• Ensures complete cycles of assessment are performed for each project.
• Contributes to the development of annual action items for data and assessment.
• Assesses projects and initiatives to prioritize work based on competing needs.
• Communicates timelines effectively.
• Serves as direct project manager for designated supervisees.
• Provides training, role expectations, and feedback to supervisees.
• Connects synchronously with supervisees on a consistent basis.
• Prioritizes development opportunities.
• Creates reporting specifications for complex reports and dashboards.
• Provides advanced consultation to faculty and staff regarding business reporting needs.
• Makes recommendations and provides peer review and coaching.
• Ensures documentation of data analysis efforts is maintained.
• Participates in committees to improve data analysis practices across the university.

Requirements

• Bachelor's degree (preferably in computer science, information science, or related field).
• 5 years of data analysis, reporting, or related experience.
• Proficient communication skills.
• High degree of professionalism.
• Strong time management and priority setting skills.
• High commitment to quality.
• Flexibility to work in a fast-paced, dynamic environment.
• Thoroughness and dependability in work.
• High level of accuracy, even under pressure.
• High degree of initiative.
• Ability to influence internal and/or external constituents.

Benefits

• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave