Associate Director, Operations and Communications

AbbVie - Mettawa, IL

Full-time - Mid Level

Hybrid - Mettawa, IL

Chemical Manufacturing

About the position

The Associate Director, Operations and Communications at AbbVie plays a crucial role in supporting the franchise VP by providing project management and communication support. This hybrid position requires a presence in Mettawa, IL, three days a week, and focuses on managing strategic initiatives while enhancing internal communication to align with franchise priorities. The role involves integrating various strategies, managing project logistics, and fostering employee engagement through effective communication channels.

Responsibilities

• Work directly with the franchise VP to ensure clear direction and alignment between the Commercial organization and IBT.
• Integrate marketing, sales, and IBT strategies to enhance overall communication and execution.
• Manage scope, project plan, logistics and schedule of strategic and tactical initiatives.
• Establish strong organizational tools to drive project progress, ensure deadlines and project goals are met, identify and resolve issues, and escalate risks.
• Work cross-functionally with senior management and other internal stakeholders to create, socialize, optimize and implement commercial initiatives, including but not limited to: town halls, national meetings, staff meetings, executive remarks and presentations, award and recognition programs, and leadership development.
• Design and execute a communications strategy that brings the franchise narrative to life through compelling content, creative storytelling and engaging experiences including national meetings, town halls, and rich written, digital, and video communications.
• Develop and manage the franchise master calendar supporting sales, marketing and internal stakeholders (cross-functional support functions) for the franchise.
• Enhance two-way dialogue with employees through the creation of new channels that enhance employee connection and engagement.
• Stay up to date on the changing digital landscape to ensure optimal strategy across existing channels, as well as recommending new platforms for consideration.
• Evaluate performance for strategic projects and communications based on real-time metrics, and refine strategies based on analytics.
• Ensure cohesive communication across relevant stakeholders to craft franchise action plans, implement solutions, and monitor initiatives.

Requirements

• Bachelor's Degree required; Preferred MBA or Master's Degree.
• 9+ years of commercial experience with 5 years of leadership experience.
• Minimum of five years sales leadership, marketing or other relevant in-house experience.
• Advanced project management and communication skills.
• Working knowledge of the market including trends and issues as they relate to AbbVie.
• Thrives in fast-paced environments.
• Able to manage multiple, simultaneous projects with moderate-high complexity, often under a tight deadline.
• Works well with cross-functional stakeholders and can own projects from idea phase to implementation, adapting and iterating as needed.
• Outcomes-focused with a high degree of attention to detail.
• Demonstrated relationship management, interpersonal skills, ability to motivate, lead, influence, and engage without direct authority.
• Sound, logical problem solving and decision making skills.
• Able to see connections between seemingly disparate issues and distill complex content into clear, concise, and engaging communications.
• Possesses integrity, dependability, responsibility, accountability, and self-awareness.