Associate Director, Operations, Rare Disease

$142,350 - $210,100/Yr

Ipsen Pharma - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

Food Services and Drinking Places

About the position

The Associate Director of Operations for Rare Disease at Ipsen Biopharmaceuticals Inc. is a pivotal role that focuses on understanding and addressing the data needs across various stakeholders within the Rare Disease Business Unit (RDBU). This position requires collaboration with cross-functional partners, including Business Operations and Strategy (BOS), to deliver insightful dashboards and reports that enhance performance monitoring and facilitate timely business insights. The Associate Director will report directly to the Head of Operations, Strategy, and Launch Leader for Rare Disease, ensuring significant interaction with key internal stakeholders, particularly the field force. In this role, the Associate Director will support the execution of strategic projects that position the business unit effectively in a rapidly evolving landscape. This includes identifying stakeholder needs related to key performance indicators, sales data, and field activity data. The incumbent will manage the monthly performance reporting processes within RDBU, collaborating closely with BOS partners to provide data-driven insights that inform and improve decision-making processes. Additionally, the Associate Director will oversee internal, cross-functional quarterly business reviews, focusing on metrics and insights, and will track and prioritize data requests across RDBU to ensure a shared understanding of performance at both national and regional levels. The role also involves collaborating with the Rare Disease Brand and Field teams to develop pipelines and workflows that enhance data sharing effectiveness. The Associate Director will lead a data working group within RDBU, ensuring that reporting and data availability meet the needs of various teams. Furthermore, the position requires collaboration with contracting and channel strategy teams to assess improvements in analyzing key brand growth trends, assisting in brand and tactical planning for all three RDBU brands, and preparing for various meetings and events. The Associate Director will also work closely with Operations leads from Oncology and Neuro business units to identify opportunities for improvement and innovation within the Rare Disease Business Unit, all while developing and maintaining strong working relationships with key stakeholders.

Responsibilities

• Support execution of projects that position the Rare Disease Business Unit successfully in a rapidly evolving landscape.
• Identify stakeholder needs related to key performance indicators, sales data, and Field activity data.
• Partner with Business Operations and Strategy (BOS) to provide data-driven insights to inform decision-making processes.
• Manage monthly performance reporting processes within RDBU in collaboration with BOS partners.
• Manage internal, cross-functional quarterly business reviews focusing on metrics and insights.
• Track and prioritize data requests across RDBU and communicate availability of reports/data sources internally.
• Collaborate with Rare Disease Brand & Field teams to develop pipelines and workflows for effective data sharing.
• Lead data working group within RDBU to ensure reporting and data availability meet team needs.
• Collaborate with contracting and channel strategy teams to assess improvements in analyzing key brand growth trends.
• Assist in brand and tactical planning for all three RDBU brands as needed in collaboration with cross-functional teams.
• Assist in preparation of POA meetings, cross-functional meetings, leadership off-sites, and team-building events.
• Collaborate with training team on the creation and execution of new resources and development programs.
• Work closely with Operations leads from Oncology and Neuro business units to identify opportunities for improvement and innovation within the Rare Disease Business Unit.
• Develop and maintain strong working relationships with all key stakeholders internal and external.

Requirements

• BA/BS is required; MBA is strongly preferred.
• A minimum of 5+ years of pharma/biotech industry experience with knowledge in Sales/Marketing and Finance.
• At least 3 years of Management or Strategy Consulting experience within a Life Sciences or Pharma/Biotech practice.
• Analytical background with the ability to integrate multiple data sets and analyze large data sources.
• Ability to deliver impactful presentations supported with data, ideally with experience in Specialty pharma data analytics.
• Successful launch experience is strongly preferred.
• Ability to work with multiple internal cross-functional teams and manage multiple projects simultaneously in a fast-paced environment.
• Demonstrated consistent track record of success in project management and producing results as a team or individual contributor.
• Experience working within an environment of strict compliance to regulatory guidelines.

Nice-to-haves

• Experience with data analytics tools and software.
• Familiarity with the Rare Disease therapeutic area.
• Strong communication and interpersonal skills.

Benefits

• Commuter assistance
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Parental leave
• Vision insurance