Associate Director or Director of Enrollment Operations

Coe College - Cedar Rapids, IA

Full-time - Mid Level

Cedar Rapids, IA

1,001-5,000 employees

Educational Services

About the position

The Associate Director or Director of Enrollment Operations is responsible for managing and maintaining the Slate CRM system, ensuring effective communication of data across various systems such as Jenzabar, PowerFaids, and FrontRush. This role involves creating and updating efficient system processes, generating reports, and overseeing the student search program, while also managing the Assistant Director of Operations in daily admissions tasks.

Responsibilities

• Manage the Slate CRM system and ensure data communication between Jenzabar, PowerFaids, and FrontRush.
• Create procedures and processes to support the College's enrollment goals.
• Manage the student search program internally and with third-party companies.
• Implement process efficiencies and communicate new procedures to staff.
• Maintain up-to-date reports.

Requirements

• Bachelor's degree required.
• At least three years of previous admission experience.
• Experience managing the Slate CRM system.
• Background knowledge of student search programming.
• Experience in admission print and email communication flow.

Nice-to-haves

• Demonstrated analytical reasoning and problem-solving skills.
• Strong written and verbal communication skills.
• High level of attention to detail.