University of Chicago - Chicago, IL
posted 3 months ago
The University of Chicago is seeking a dynamic and experienced professional to fill the position of Associate Director, Residential Care and Community. This position is responsible for overseeing the development and implementation of programs and initiatives that promote a supportive and inclusive residential community for students. The Associate Director will play a critical role in fostering a positive living and learning environment by setting community standards, addressing student concerns, providing guidance on behavioral expectations, and ensuring that students experiencing mental health and related concerns receive the services and support they need. This is a leadership role that requires strong interpersonal skills, strategic thinking, and a commitment to student success and well-being. The Associate Director will develop and implement residential care programs, collaborating with the Director of Residential Services and other key stakeholders to design and execute programs that support the well-being and personal growth of residential students. This includes initiatives related to mental health, wellness, diversity and inclusion, conflict resolution, and community-building. Establishing community expectations is also a key responsibility, which involves leading the development and communication of community standards and expectations for residential students, ensuring alignment with the University's mission, values, and policies. In addition, the Associate Director will conduct training and education, designing and delivering training programs to educate residential staff and students on topics such as community standards, conflict resolution, bystander intervention, mental health support, and case management. They will provide case management services and support for students experiencing mental health and related concerns within the residential community, collaborating with the University's Student Counseling Services and other relevant departments to ensure that students receive appropriate services and support. The role also includes managing student concerns, serving as a resource for students who have concerns related to community living and expectations, addressing student conduct issues, mediating conflicts, and providing guidance on appropriate actions. The Associate Director will regularly manage and update conduct records, conduct holds, and complete sanction follow-ups utilizing Maxient's student conduct management software. Crisis response and intervention are also part of the responsibilities, as the Associate Director will be on-call for after-hours emergencies on a rotating basis for residential crisis response, developing and implementing protocols for responding to crisis situations within the residential community. Finally, the Associate Director will supervise and provide guidance to residential staff members, including resident assistants and community assistants, fostering a cohesive and effective team by promoting professional development, conducting regular meetings, and providing feedback on performance. They will collect and analyze data related to residential care, community expectations, and student mental health concerns, preparing reports on student conduct trends, community feedback, program effectiveness, and case management outcomes to inform decision-making and make recommendations for improvements.