Associate Director, Sales Training

$97,300 - $145,700/Yr

Syneos Health

Full-time - Mid Level

10,001+ employees

Professional, Scientific, and Technical Services

About the position

As the Associate Director of Sales Training at Syneos Health, you will play a pivotal role in designing, developing, delivering, and maintaining comprehensive sales effectiveness training programs. Your primary focus will be on enhancing customer engagement and solutions delivery for internal go-to-market users across the Syneos Enterprise. This position requires a strategic mindset to align training initiatives with corporate strategy and solution priorities, ensuring that the training provided is not only effective but also accessible to a diverse audience including Business Development, Global Commercial Solutions, and Leadership teams. In this role, you will conduct detailed needs analyses to identify training priorities, collaborating with subject matter experts (SMEs) and external technology partners to create structured learning objectives. You will be responsible for developing original content and assessments that cater to various learning mediums, including virtual and in-person instructor-led training, job aids, and workshops. Additionally, you will design and deploy full sales enablement courses on the Summit Learning platform, ensuring that the training initiatives are impactful and measurable. Your ability to deliver learning initiatives in dynamic and often ambiguous workplace settings will be crucial. You will work closely with cross-functional teams, including Global Commercial Solutions, Business Insights, and Corporate Learning and Development, to ensure that the training produced meets the needs of the organization and its employees. This role requires a strong understanding of adult learning theories and the ability to create engaging learning experiences that resonate with a global audience.

Responsibilities

• Design, deliver, and maintain sales effectiveness training related to Syneos Health Solutions offerings.
• Perform detailed needs analyses to identify training priorities and interview SMEs.
• Create structured learning objectives and original content for training programs.
• Build assessments to evaluate training effectiveness.
• Design and deliver content using various learning mediums, including virtual and in-person formats.
• Deploy full sales enablement courses on the Summit Learning platform.
• Ensure training is accessible and understandable to diverse Go To Market audiences.
• Collaborate with cross-functional teams to gather insights and improve training initiatives.

Requirements

• Bachelor's degree with 8 years of relevant experience, including 3 years in a Sales Enablement/Marketing function.
• At least 1 year of experience in a CRO/CCO role; advanced degree preferred.
• Proven track record in developing and delivering learning solutions in a CRO/CCO environment.
• Understanding of Challenger sales methodology.
• Ability to identify gaps in business processes and develop training to meet business needs.
• Experience leading cross-functional teams to perform needs analyses and create training content.
• Strong communication skills, both oral and written.
• Experience working in a global organization across different cultures and time zones.

Nice-to-haves

• Experience in creating learning experiences in social learning platforms (MOOCs).
• Ability to identify and vet external training and technology partners.
• Lifelong learner who quickly assimilates new information.

Benefits

• Company car or car allowance
• Health benefits including Medical, Dental, and Vision
• Company match 401k
• Eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on performance
• Flexible paid time off (PTO) and sick time