Associate Director, US Market Access and Global PSP

Bristol-Myers Squibb - Princeton, NJ

Full-time - Mid Level

Princeton, NJ

Chemical Manufacturing

About the position

Working at Bristol Myers Squibb is a unique experience where challenging, meaningful, and life-changing work occurs every day across various departments. The Associate Director, US Market Access and Global Patient Support Programs (PSP) will play a pivotal role in transforming the lives of patients while advancing their own career in a diverse and high-achieving environment. This position is integral to the US Market Access Organization, reporting directly to the Senior Director, US and Above Market Medical and Market Access Compliance & Ethics Lead. The Associate Director will collaborate with senior leaders across multiple functions, including Legal, Commercial, Medical, Research and Development, Global Drug Development, Regulatory, IT, Audit, Finance, and HR, to build and integrate a comprehensive global compliance program. The role involves developing, launching, and maintaining a monitoring and education framework aimed at mitigating healthcare compliance risks associated with patient support programs worldwide. The ideal candidate will leverage their expertise in risk mitigation strategies, data analytics, and compliance to help the business make informed, risk-based decisions. This includes crafting clear, principle-based policies, educating the business on these policies, and utilizing various monitoring techniques to ensure adherence. The Associate Director will be recognized as an expert in healthcare compliance risk mitigation, providing advice, drafting policies, and monitoring high-risk activities. In this role, the Associate Director will conduct risk assessments specific to market access activities, collaborate with cross-functional teams to integrate compliance requirements, and foster relationships with business leaders to advise on executional risks. They will also develop training programs that utilize adult-learning principles to enhance retention of compliance messages and promote a culture of ethics and integrity within patient support programs. The position requires maintaining accurate records of compliance activities and serving as a point of contact for regulatory agencies and external auditors.

Responsibilities

• Conduct risk assessments specific to market access activities, including patient support programs, utilizing data analytics and benchmarking.
• Collaborate with cross-functional teams to ensure compliance requirements are integrated into program design and implementation.
• Foster trusting relationships with business leaders to advise on executional risks and educational initiatives.
• Draft simple, easy-to-understand policies specific to market access activities that empower ethical execution.
• Develop and provide training specific to market access activities using adult-learning principles.
• Promote awareness of compliance standards and encourage ethical behavior within patient support programs.
• Establish a network of Compliance Champions to integrate compliance messaging into business training cycles.
• Develop a framework for conducting live and transactional monitoring of market access activities.
• Review data to identify outliers and implement preventive education or additional monitoring as needed.
• Maintain accurate records of compliance activities related to patient support programs.

Requirements

• Bachelor's degree required; advanced degree (MBA, CPA, JD) appreciated but not required.
• 8-12 years of pharmaceutical or healthcare-related compliance or legal experience.
• Working knowledge of relevant pharmaceutical compliance guidelines and regulations (AKS, FCA, FDCA, HIPAA, FCPA).
• Familiarity with healthcare compliance risks associated with market access activities and patient support programs.
• Ability to work and communicate with senior executives with a focus on compliant and ethical company goals.
• Demonstrated ability to influence business decisions and comfort with using data to tell stories about risk.
• Proven experience drafting principle-based policies and utilizing adult-learning concepts in training materials.
• Commitment to a diverse and inclusive workplace.

Nice-to-haves

• Experience in the pharmaceutical industry with a focus on compliance and ethics.
• Familiarity with commercial sales, marketing, and medical affairs organizations.
• Entrepreneurial spirit with a proactive approach to identifying risks and solutions.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Flexible work environment with a focus on work-life balance.