Associate Director US Oncology Business Integration Marketing Ecosystem Orchestration Lead

Merck & Co. - Philadelphia, PA

Full-time - Mid Level

Onsite - Philadelphia, PA

Chemical Manufacturing

About the position

The Associate Director of US Oncology Business Integration plays a pivotal role within the US Oncology Customer Experience and Marketing Operations Team (CEMO), reporting directly to the Director of US Oncology Business Integration. This position is crucial for supporting the mobilization and leadership of growth initiatives within the US Oncology sector, particularly through the leadership of Project ACCELERATE. This multi-year program is designed to create a unified experience across customers by leveraging best-in-class omnichannel capabilities, ensuring a personalized, seamlessly integrated, and immediate experience for all stakeholders involved. In this role, the Associate Director will be a key member of the US Oncology ACCELERATE OME Implementation Squad, collaborating closely with various teams including the OME Program team, capability teams, and tumor teams such as marketing and ADT. A thorough understanding of the OME Integrated Marketing Model (OME E2E) is essential, as the Associate Director will work with marketing teams, ADTs, and capability teams to implement this model effectively. This includes managing capabilities, process changes, and shifts in roles and responsibilities to drive sustainable growth and business impact. The Associate Director will be responsible for scaling US Oncology business opportunities by partnering with the US Oncology Business Integration team and the OME Program Team to develop a roadmap for enhancing capabilities over a 2-3 year horizon. This involves collaborating with cross-functional teams, identifying opportunities for improvement, and acting as a change management champion to facilitate necessary changes in people, processes, and technology. The role also requires operationalizing the One our Company Experience Scaling, ensuring effective communication and coordination across marketing and ADT teams, and managing interdependencies to ensure successful project launches. Additionally, the Associate Director will develop and implement detailed project plans, monitor program progress, identify risks, and coordinate with stakeholders to ensure successful execution of program milestones. This position demands strong leadership, strategic thinking, and the ability to build effective relationships across various levels of the organization.

Responsibilities

• Support the mobilization and leadership of US Oncology growth initiatives.
• Lead Project ACCELERATE, focusing on scaling, integration, and change management for US Oncology.
• Collaborate with cross-functional teams to execute prioritized business opportunities within US Oncology.
• Identify opportunities to improve and automate marketing capabilities for US Oncology initiatives.
• Act as a change management champion to facilitate necessary changes in roles, processes, and technology.
• Manage interdependencies across marketing, ADT, and PRT to ensure successful project launches.
• Develop and implement detailed project plans, timelines, and budgets for timely delivery of use cases.
• Monitor program progress, identify risks, and develop mitigation plans.
• Coordinate with internal and external stakeholders to ensure successful execution of program milestones.
• Partner across Oncology, S&CO, and Global to identify and plan future enhancements.

Requirements

• Bachelor's degree (BA/BS) required; Master's degree (MBA or MPH) preferred.
• 5 years of experience executing strategy programs.
• Proven experience designing and scaling commercial capabilities in a large organization.
• Demonstrated success in mobilizing teams to execute against program roadmaps.
• Proven ability to navigate complex organizations and advocate for change across cross-functional teams.
• Proficient in collaborative, fast-paced environments, building strong relationships, and delivering high-quality work.
• Executive presence with the ability to convey appropriate messages at the appropriate level.
• Strong analytical skills and capacity for strategic and conceptual thinking.
• Strong project management and execution skills, with some experience in Agile methodologies.
• Knowledge of the company and its US Oncology organization.

Nice-to-haves

• Experience in the healthcare or pharmaceutical industry.
• Familiarity with digital marketing strategies and tools.
• Experience in change management methodologies.

Benefits

• Health insurance coverage.
• Dental insurance coverage.
• 401k retirement savings plan.
• Flexible work arrangements including hybrid options.
• Paid holidays and vacation time.
• Professional development opportunities.