PowerSchool - Folsom, CA
posted 4 months ago
PowerSchool's Customer Education division is dedicated to developing and delivering training for K-12 education customers through various platforms, including on-site sessions, conferences, and online formats. The division aims to enhance customer success with PowerSchool products by providing engaging, job-centered, practical, and user-friendly training tutorials and materials. The team is responsible for producing both technical and narrative content that caters to a wide range of topics, from technical software processes to K-12 professional development concepts. The Associate Editor plays a crucial role in this process, working under the close supervision of the Manager of Professional Services. This position involves reviewing, editing, and rewriting instructional materials in collaboration with authors to ensure that all deliverables adhere to the Customer Education style guide and meet quality standards. The Associate Editor will work closely with various team members, including Instructional Designers, eLearning Developers, Multi-Media Designers, and Graphic Designers, to create training curricula that effectively meet the needs and requirements of customers. In this role, the Associate Editor represents the reader of Customer Education materials and is responsible for conducting mechanical style edits to ensure compliance with style guide standards, as well as language edits to enhance readability. The Associate Editor will engage in the training materials development process by reviewing text files and transcripts for errors, ensuring completeness and accuracy, and conferring with authors regarding content changes. This position also requires the Associate Editor to provide status updates, attend relevant meetings, and gain familiarity with PowerSchool's K-12 Technology products.