Aqua-Aston Hospitality - Lahaina, HI
posted 25 days ago
The Associate Engineer Desktop Support role at Aqua Aston Hotels & Resorts involves providing technical support to employees and properties, managing incidents and service requests, and ensuring the functionality of desktop solutions. This position serves as a liaison between IT and business operations, requiring effective relationship management and adherence to established service level agreements (SLAs). The role includes responsibilities for hardware and software support, installation, and troubleshooting, with a focus on customer service and continuous improvement.