ASSOCIATE ENTERPRISE TECHNOLOGY SPECIALIST

$60,500 - $90,700/Yr

Kroger - Compton, CA

Full-time - Entry Level

Compton, CA

Food and Beverage Retailers

About the position

The Associate Enterprise Technology Specialist at Kroger Corporate is responsible for supporting the technology infrastructure within enterprise locations, ensuring adherence to technology policies and standards, and delivering timely technology outcomes. This role requires strong communication skills and a customer-focused mindset to foster collaboration and support the Technology Leader as a technology ambassador. The position emphasizes problem-solving, teamwork, and the ability to anticipate and prioritize needs in a dynamic environment.

Responsibilities

• Support the technology infrastructure within enterprise locations.
• Uphold technology policies and standards to ensure service level guidelines are met.
• Foster communication and collaboration by supporting the Technology Leader as the technology ambassador.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Support and oversee technology deployments from end to end spanning multiple disciplines.
• Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules.
• Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers.
• Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action.
• Collaborate with technology partners to ensure systems are operating at defined standards to create successful outcomes for enterprise locations.
• Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards.
• Collaborate vertically on multiple disciplines by sharing knowledge to enable growth.
• Coach and provide technology expertise to end users to create collaborative solutions.
• Identify efficiencies that enable process improvement, change management, and growth within enterprise locations.
• Provide annual infrastructure refresh needs, manage expenses, and identify cost savings.
• Travel independently to enterprise locations.

Requirements

• Any experience in supporting a specific technology domain or system.
• Knowledge of Microsoft products.
• Ability to collaborate in a team environment.
• Administrative and project management skills.
• Ability to articulate technology information to all levels of the organization.
• Communication skills to effectively share information with business leaders and stakeholders.
• Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles.

Nice-to-haves

• Associate Degree in a technology discipline or related certifications.
• Any experience as a project manager.
• Any retail technology knowledge - Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware.

Benefits

• Competitive salary ranging from $60,500 to $90,700 per year.
• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.