Associate Field Service Engineer

$65,000 - $75,000/Yr

Elekta - Atlanta, GA

Full-time - Entry Level

Remote - Atlanta, GA

1,001-5,000 employees

Management of Companies and Enterprises

About the position

The Associate Field Service Engineer role at Elekta involves servicing equipment used in cancer treatment, ensuring high-quality customer support and technical expertise. This remote position requires the candidate to reside in or relocate to the Indianapolis, IN area, and emphasizes the importance of professional representation and adherence to company policies while performing mechanical and electronic repairs.

Responsibilities

• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Perform supervised calibrations and preventative maintenance on their designated modality.
• Work safely in confined areas, including high current/high voltages modulators (20-50 kV, 1500A), and use peripheral vision to gauge distances.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurately service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
• Manage parts inventory.
• Provide product feedback to the home office.
• Maintain all company-leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.

Requirements

• Associate degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
• Possess a good electro-mechanical aptitude.
• Computer literate.
• Experience with servicing Radar equipment is a plus.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• A good understanding of Good Manufacturing Practice, including ESD requirements.
• Effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Willingness to travel and work unsociable hours.
• Maintain an active driver's license in the home state.

Nice-to-haves

• Experience with servicing Radar equipment is a plus.

Benefits

• Excellent Medical, Dental and Vision coverage
• 401k
• Paid Vacation and Holiday
• Wellness reimbursement
• Tuition reimbursement
• Flexible spending account
• Opportunity to work on cutting edge in medical advancement
• Close-knit company culture
• Upward mobility