Associate, Global Payroll Specialist - Finance Division

Carnegie Mellon University - Pittsburgh, PA

Part-time,Full-time - Entry Level

Pittsburgh, PA

Educational Services

About the position

The Associate, Global Payroll Specialist at Carnegie Mellon University plays a crucial role in the Finance Division by supporting payroll processing and administration for faculty, staff, and students. This position involves operating within a team of experts to ensure accurate payroll runs, manage payroll-related inquiries, and maintain compliance with relevant regulations. The role requires a commitment to high-quality customer service and collaboration within a diverse environment.

Responsibilities

• Entering payroll data into Workday for gross-to-net payroll functions.
• Analyzing and resolving payroll issues in the case management queue.
• Evaluating and administering treaty documentation for non-resident aliens.
• Handling payroll processing and adjustment activities, including benefits and finance-related adjustments.
• Problem-solving and multi-tasking in a multi-tier customer inquiry and issue resolution model.
• Performing research and analysis to facilitate resolutions to complex payroll inquiries.
• Providing high-quality customer service.

Requirements

• Bachelor's degree required.
• 1-3 years of payroll experience required.
• Knowledge of payroll transactional processes and related administrative activities, including taxation and compliance considerations.
• Proficiency in Excel, including VLOOKUPS and Pivot Tables.
• Ability to demonstrate accountability and a strong commitment to meeting team objectives.

Nice-to-haves

• Experience with Workday HR/Payroll System.
• Strong customer service skills, including tact and diplomacy.

Benefits

• Comprehensive medical, prescription, dental, and vision insurance.
• Generous employer contribution to retirement savings program.
• Tuition benefits.
• Ample paid time off and observed holidays.
• Life and accidental death and disability insurance.
• Free Pittsburgh Regional transit bus pass.
• Access to fitness center.
• Family Concierge Team to assist with childcare needs.