Associate Manager, eCommerce Customer Service
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About The Position
At Ansell, we aim to deliver innovative safety solutions that enhance people's quality of life. As a global leader in protection solutions, we design and develop a wide range of products including gloves, clothing, and other protective gear, to keep workers safe and productive in industrial, medical, and consumer applications. We are looking for an Associate Manager, eCommerce Customer Service to join our team in Iselin, NJ or Reno, NV. In this position, you will serve as the liaison and subject matter expert for Customer Service regarding the NA webstore and online marketplaces. You will be responsible for training Customer Service teams, addressing optimization opportunities and customer issues with IT, Logistics, and Marketing, reporting on customer satisfaction, and collaborating with Customer Service leadership on strategy and training.
