Associate Manager, Residential Solar Programs

$80,000 - $95,000/Yr

Connecticut Green Bank - Hartford, CT

Full-time - Mid Level

Hybrid - Hartford, CT

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Associate Manager for Residential Solar Programs at the Connecticut Green Bank will oversee the management of closed portfolios of residential solar lease and loan projects. This role involves extensive communication with homeowners, program servicers, and solar contractors to ensure effective program implementation and resolution of issues. The position is integral to promoting clean energy investment in Connecticut and requires a blend of technical knowledge, customer service skills, and project management capabilities.

Responsibilities

• Communicating with homeowners to address program and system-related questions.
• Managing the resolution of lease or loan related issues including property damage and warranties.
• Tracking and reporting payment delinquencies, write-offs, and terminations.
• Performing financial calculations and cost/benefit analyses for decision making.
• Coordinating with O&M providers on system repairs and ensuring completion of deliverables.
• Leading financing agreement-related activities such as transfers and terminations.
• Drafting and reviewing work orders and contracts for system repairs.
• Monitoring and submitting program-related invoices and payment requests.

Requirements

• Minimum 4-7 years of relevant work experience in managing residential solar projects.
• Familiarity with residential solar terms, particularly solar leases and loans.
• Excellent communication skills to explain solar system performance to homeowners.
• Strong organizational and time management skills with the ability to multitask.
• Proficiency in Microsoft Office products, especially Excel and Word.

Nice-to-haves

• Experience in solar financing, particularly leases and loans.
• Creative problem-solving abilities and a sense of accountability.

Benefits

• Dental insurance
• Health insurance
• Tuition reimbursement
• Vision insurance