Associate Manager, Social Media Intelligence

About the position

This position requires a candidate with a strong background in marketing or advertising, capable of generating and delivering social media listening insights. The role involves working with cross-functional teams, developing presentations, and managing projects effectively. The ideal candidate will have experience with social media platforms and tools for market analysis.

Responsibilities

• Generate and deliver social media listening insights of various weights.
• Collect, collate, and analyze information about existing or potential markets and market needs.
• Work with cross-functional teams and provide inputs to internal and external audiences while meeting quality standards.
• Develop and deliver presentations to various audience levels within the organization.
• Manage projects by planning, organizing, and managing resources to achieve specific project goals and objectives.
• Utilize social media platforms, both existing and emerging.
• Use MS Office Suite and Sprinklr (or similar social listening platform).

Requirements

• Bachelor's Degree and at least 2 years of experience in marketing or advertising, OR High School Diploma/GED and at least 4 years of experience in marketing or advertising.
• Experience generating and delivering social media listening insights.
• Experience with tools and techniques for market analysis.
• Experience working with cross-functional teams.
• Experience developing and delivering presentations.
• Experience with project management.
• Experience with social media platforms.
• Experience with MS Office Suite and Sprinklr (or similar social listening platform).

Nice-to-haves

• Bachelor's degree in a related field such as marketing, communications, or business administration.
• Experience in the indirect management of team members.
• Experience working with project/campaign budgets.
• Intermediate level skill in Microsoft Excel.
• Experience working with an agency.
• Ability to think strategically and ensure activities deliver against core business objectives.
• Understanding of social listening capabilities and passion for the social/digital space.
• Ability to handle multiple workstreams and contending priorities.