Associate Marketing Database Coordinator

$41,974 - $41,974/Yr

Trinity - Erlanger, KY

Full-time - Entry Level

Erlanger, KY

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Looking for an exciting opportunity to join a rewarding organization that helps Veterans? With our outstanding benefits, generous paid time off, federal paid holidays, 401K, and Tuition Reimbursements, this is the place to be! DAV is dedicated to a single purpose: empowering veterans to lead high-quality lives with respect and dignity. We accomplish this by ensuring that veterans and their families can access the full range of benefits available to them; fighting for the interests of America's injured heroes on Capitol Hill; and educating the public about the great sacrifices and needs of veterans transitioning back to civilian life. Don't miss out on working for such a wonderful organization! DAV is currently searching for a highly motivated and experienced individual to join our team as a Philanthropy Assistant. As an Associate Marketing Database Coordinator, you will assist in providing reliable data and insights that foster and drive actionable decision making for DAV's various fundraising programs in order to maximize donor engagement and revenue generation. These functions are achieved through campaign planning and development, data management and extraction, and results reporting. You will collaborate with the Direct Marketing Fundraising team to review and approve campaign data expenses and generate detailed cost to acquire or retain figures for each direct mail campaign. Additionally, you will create and manage data extractions for various external partners/projects, ensuring tests are structured appropriately to ensure the statistical validity of results. Your role will also involve creating and updating response reports in Excel for each fundraising campaign using DAV's statistics and probability tools. Working closely with our strategic partners, you will proactively provide cross-channel analytics, campaign analysis reports, and other statistical information to strengthen strategic decision making across all fundraising areas. You will validate and adjust data transmissions from external sources that are synced with DAV systems, and work collaboratively with IT and Results Management to ensure integrity and proper functioning of the CRM and all fundraising specific procedures. In addition, you will write queries to support reporting and dashboards, develop production schedules with outsourcing firms, procurement, and Direct Marketing Specialists, and distribute daily production activity reports. You will also develop coding for tracking mail delivery, monitor and verify mail delivery, maintain Direct Mail postage account balances and CAPS account, and attend seminars and other information sessions on fundraising database systems, analytics, and reporting. Finally, you will assist the Development team with production and gift processing functions as they relate to fundraising mailings and return processing, maintain the annual joint cost allocation report, and document and maintain all processes and procedures in the Fundraising document library such as OneNote. All other duties as assigned by management.

Responsibilities

• Collaborate with the Direct Marketing Fundraising team to review/approve campaign data expenses and generate detailed cost to acquire or retain figures for each direct mail campaign.
• Create and manage data extractions for various external partners/projects.
• Ensure tests are structured appropriately to ensure the statistical validity of results.
• Create and update response reports in Excel for each fundraising campaign using DAV's statistics and probability tools.
• Provide cross-channel analytics, campaign analysis reports, and other statistical information to strengthen strategic decision making across all fundraising areas.
• Validate and adjust data transmissions from external sources that are synced with DAV systems.
• Work collaboratively with IT and Results Management to ensure integrity and proper functioning of the CRM and all fundraising specific procedures.
• Write queries to support reporting and dashboards.
• Develop production schedules with outsourcing firm, procurement, and Direct Marketing Specialists.
• Distribute daily production activity reports.
• Develop coding for tracking mail delivery.
• Monitor and verify mail delivery, both outbound and incoming.
• Maintain Direct Mail postage account balances and CAPS account.
• Attend seminars and other information sessions on fundraising database systems, analytics and reporting, and provide feedback on the highlights to the Fundraising management team.
• Assist Development team with production and gift processing functions as they relate to fundraising mailings and return processing.
• Maintain the annual joint cost allocation report.
• Document and maintain all processes and procedures in Fundraising document library such as OneNote.
• Perform all other duties as assigned by management.

Requirements

• High School diploma or equivalent.
• 3-5 years' experience in direct marketing or fundraising preferred.
• Strong analytic background preferred.
• Preferred non-profit fundraising experience.
• 3-5 years Computer Science Marketing experience.
• 3-5 years with relational database(s).
• Strong database skills are required with the ability to communicate verbally and in writing in a clear and accurate manner.
• Possess the ability to bridge between data analysis and marketing/fundraising objectives.
• Possess computer system(s)/program knowledge; mid-level or better SQL/TSQL skills; proficiency with Microsoft Office Suite, and advanced skills in Excel.
• Individual should be detail oriented and effective at handling multiple projects simultaneously.
• Effective working in a team environment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance