World Wide Technology - Edwardsville, IL

posted 4 months ago

Full-time - Entry Level
Edwardsville, IL
5,001-10,000 employees
Wholesale Trade Agents and Brokers

About the position

As an Associate Network Project Engineer at World Wide Technology (WWT), you will play a crucial role in the execution of technology solutions that meet customer specifications and expectations. This position involves working closely with project engineers to evaluate project requirements and documentation, ensuring that all tasks are executed efficiently and effectively. You will be responsible for performing daily supportive tasks that include quality checking all requirements to deliver world-class supply chain solutions. In this role, you will assist in the configuration of various vendor networking, wireless, and collaboration devices, ensuring compliance with established codes, regulations, and standards. You will also be involved in the creation and optimization of work instructions and documentation, as well as troubleshooting defective devices and logical issues across a wide range of technologies. Your input will be valuable in developing installation and configuration instructions, ensuring that accurate information is captured throughout the process. The position requires you to perform logical work such as loading operating systems, updating firmware, and configuring core network storage and server technologies. You will help drive project progress from kick-off to final approval, ensuring that quality records are maintained for both internal and external customers. This role demands a proactive approach to problem-solving and a commitment to continual improvement of customer production solutions, making it essential for you to have a strong understanding of various hardware platforms and installation instructions.

Responsibilities

  • Assist in the execution of technology solutions per specifications and/or configuration instructions utilizing both industry and WWT best practices.
  • Configuration of multiple vendor networking, wireless & collaboration devices.
  • Assist in the creation and optimization of work instructions and further documentation.
  • Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies.
  • Provide input for installation and configuration instructions with various platforms of hardware and ensure accurate information capture.
  • Ensure compliance with established codes, regulations, and standards.
  • Perform logical work to load OS (Operating System), loading license, and update firmware per customer requirements.
  • Configuration of core network storage, server technologies or general telecommunication product where applicable.
  • Help drive project's progress, from kick-off to final approval.
  • Configure, upgrade, and troubleshoot equipment to confirm system/hardware is functional on a wide range of technologies.
  • Help in design, development and model/prototype creation.
  • Provide and validate initial label template requirements per Customer specifications or WWT best practices.
  • Ensure quality records are maintained for both internal and external customers to validate requirements and equipment audits.
  • Provide input for the continual improvement of Customer production solutions.

Requirements

  • Associates degree in Information Technology or a related field is preferred.
  • A minimum of 2 years' progressive experience in a related field required.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • CCNA -- Cisco Certified Network Technician is preferred.
  • Ability to diagnose problems, determine possible resolutions, and implement effective solutions.
  • Demonstrates planning, organizing, and managing resources and activities to achieve specified outcomes within a defined timeframe.
  • Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
  • Strong written and oral communication skills, with the ability to present complex information concisely.

Nice-to-haves

  • Knowledge of a broad range of network infrastructure cable types and best practices.
  • Ability to read engineering drawings (network designs documents, rack elevations).
  • Demonstrates a concern for accuracy and thoroughness in logging information correctly.

Benefits

  • Health, Dental, and Vision Care
  • Onsite Health Centers
  • Employee Assistance Program
  • Wellness program
  • Competitive pay
  • Profit Sharing
  • 401k Plan with Company Matching
  • Life and Disability Insurance
  • Tuition Reimbursement
  • PTO & Holidays
  • Parental Leave
  • Sick Leave
  • Military Leave
  • Bereavement
  • Nursing Mothers Benefits
  • Voluntary Legal
  • Pet Insurance
  • Employee Discount Program
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