Associate, Operations Services

Sparks - Irving, TX

Full-time - Entry Level

Irving, TX

Administrative and Support Services

About the position

The Operations Services Associate role at Sparks Group is designed for individuals looking to contribute to a data analytic organization in a fast-paced production environment. This position focuses on providing exceptional client service, managing processes, and ensuring data accuracy, while leveraging analytical skills and technical expertise to support team success.

Responsibilities

• Deliver exceptional client service by efficiently handling inquiries and resolving issues in a timely manner.
• Manage assigned processes and inventory to meet deadlines and maintain operational efficiency.
• Utilize advanced tools to analyze, query, and manipulate data to identify trends, insights, and potential risks.
• Conduct thorough research to gather missing information and ensure data accuracy.
• Adhere to all company policies, procedures, and regulatory requirements.
• Identify and resolve issues proactively, demonstrating strong problem-solving skills.
• Collaborate effectively with team members to achieve shared goals.

Requirements

• Strong attention to detail and organizational skills
• Excellent analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to work independently and as part of a team
• Strong time management and prioritization skills
• Experience with data analysis and manipulation (preferred)

Benefits

• Health insurance
• Life insurance
• Retirement plan
• Paid and unpaid time off