ASSOCIATE OPERATIONS SPECIALIST, FRANCHISE TAX BOARD

$70,260 - $87,924/Yr

State of California - Sacramento, CA

Full-time - Entry Level

Sacramento, CA

Executive, Legislative, and Other General Government Support

About the position

The Filing Enforcement (FE) Quality Assurance Analyst at the Franchise Tax Board plays a crucial role in promoting taxpayer compliance and enhancing the effectiveness of the Filing Enforcement program. This position involves researching issues affecting filing compliance, analyzing data to identify trends, and supporting program improvements. The analyst is responsible for utilizing available resources to gather data, perform analysis, and report outcomes, all while fostering a collaborative and respectful work environment.

Responsibilities

• Research issues impacting Filing Enforcement (FE) compliance.
• Perform data queries and analysis to identify trends and opportunities.
• Support program and systems changes related to FE.
• Assist in interpreting existing reports and data models.
• Identify trends and improvement opportunities for decision-making.
• Utilize resources effectively to gather data for analysis and reporting.

Requirements

• Experience in data analysis and research methodologies.
• Strong analytical skills to identify trends and opportunities.
• Ability to communicate clearly and effectively with team members and stakeholders.
• Experience in supporting program improvements and system changes.

Nice-to-haves

• Familiarity with tax compliance and enforcement processes.
• Experience in a government or public sector environment.

Benefits

• Hybrid work environment with remote work options.
• Equity and inclusion initiatives within the workplace.