Elevations Credit Union - Longmont, CO

posted 4 days ago

Part-time,Full-time - Entry Level
Longmont, CO
10,001+ employees
Credit Intermediation and Related Activities

About the position

The Associate Personal Banker at Elevations Credit Union plays a crucial role in providing account services and financial guidance to members and prospective members. This position is designed to create exceptional experiences for members by delivering high-quality service and exploring relevant financial solutions. The role involves engaging with members, handling account maintenance, and fostering professional relationships to enhance member acquisition and revenue generation.

Responsibilities

  • Meet with members and prospective members to provide account services and financial guidance.
  • Engage members using the PEAK'T Service model to explore relevant solutions and refer to internal partners.
  • Originate consumer lending applications and identify internal partner referral opportunities.
  • Handle account maintenance needs such as opening and closing accounts, online banking support, and fee refunds.
  • Process transactions including account deposits, cash handling, withdrawals, and payments.
  • Develop and foster professional relationships with members and within the community to increase member acquisition and generate revenue.
  • Demonstrate operational excellence through adherence to established policies, procedures, and processes.
  • Adhere to all applicable Federal and State laws and regulations governing the Credit Union.

Requirements

  • High school diploma or equivalent.
  • 2+ years of consultative sales/service experience.
  • 1+ years of Financial Institution experience.
  • Proficient in Microsoft Word and Excel.
  • Current notary or receives certification within 90 days of employment.

Nice-to-haves

  • Bachelor's degree.
  • Consumer and business lending experience.
  • Bilingual English/Spanish speaking preferred.

Benefits

  • 401(k) 4% Match
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Paid holidays
  • Paid volunteer time off
  • Comprehensive medical, dental, and vision plans with employer contributions
  • Six weeks of fully paid parental leave
  • Access to LinkedIn Learning and career development programs
  • Tuition reimbursement up to $5,250/year
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