HighTower Advisors - Harrison, NY

posted 24 days ago

Full-time - Mid Level
Harrison, NY
Professional, Scientific, and Technical Services

About the position

The Associate Portfolio Manager, Fixed Income at Altium Wealth Management is a full-time role focused on providing exceptional client service within the wealth management industry. This position involves liaising between clients and advisors, coordinating client meetings, and managing client data to ensure a seamless experience. The role is integral to the success of the organization, emphasizing a client-first attitude and attention to detail.

Responsibilities

  • Liaison between clients and advisors, delivering white glove service internally and externally.
  • Coordinate and prepare for client meetings, including post-meeting documentation and follow-up.
  • Schedule meetings and send confirmation emails.
  • Utilize various applications (Outlook, Salesforce, Schwab, TD, Fidelity) to obtain account information and manage client service requests.
  • Field client requests and ensure their needs are met while adhering to compliance standards.
  • Manage client data within CRM (Salesforce) and monitor for accuracy.
  • Process and track insurance maintenance requests for client policies.
  • Perform other responsibilities as assigned.

Requirements

  • 4+ years of experience in Financial Services.
  • 4+ years of experience maintaining client relationships and providing service in a corporate environment.
  • Proficiency in MS Outlook and MS Word; Excel is a plus.
  • Prior experience with CRM software, preferably Salesforce.
  • Strong written and verbal communication skills.
  • Excellent customer-facing skills.
  • Attention to detail and strong follow-up skills.

Nice-to-haves

  • Experience in wealth management or financial advisory roles.
  • Ability to anticipate client requests and maintain composure under pressure.

Benefits

  • Coverage on the first day of employment for medical, dental, and vision insurance.
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver).
  • 401k matching plan.
  • HSA employer contributions.
  • Student loan assistance.
  • Pet insurance.
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