Associate Practice Manager

$84,800 - $130,000/Yr

Clover Health - Lyndhurst, NJ

Full-time - Mid Level

Hybrid - Lyndhurst, NJ

Insurance Carriers and Related Activities

About the position

The Associate Practice Manager at Clover Health plays a vital role in overseeing administrative and care coordination teams to ensure high-quality patient care. This position supports the Senior Practice Manager in implementing workflows and procedures that enhance operational efficiency. The role involves collaboration with various departments to achieve practice goals and improve patient outcomes, all while working in a hybrid environment that requires in-person presence as needed.

Responsibilities

• Assist in overseeing administrative, care coordination, and field support teams to ensure timely and high-quality patient care.
• Support the implementation and management of standardized workflows and procedures to enhance operational efficiency and effectiveness.
• Collaborate closely with the Medical Director and Senior Practice Manager to achieve practice goals and key performance metrics.
• Work cross-functionally with other departments and teams within Clover to ensure smooth practice operations.
• Assist in managing staffing, scheduling, training, and performance management for all areas under your responsibility.
• Participate in individual and team meetings to review progress, identify challenges, and develop strategies to achieve key business goals and metrics.
• Monitor reports and dashboards to identify trends and uncover opportunities for improvement.
• Ensure compliance with policies, procedures, regulatory requirements, billing protocols, and medical records administration.
• Develop and demonstrate expertise with the EMR and other systems to effectively support practice management.
• Facilitate the resolution of patient issues and concerns.
• Support the operations of additional home care programs and take on other projects and responsibilities as assigned.

Requirements

• RN License
• Mid-level 3 years of experience in healthcare management
• Project management skills
• Experience with medical records
• Bachelor's degree in a relevant field
• Associate's degree in healthcare management or related field
• Leadership skills

Nice-to-haves

• Experience in a hybrid work environment
• Strong relationship-building skills with diverse groups
• Organizational abilities
• Flexibility and a hands-on attitude

Benefits

• Internet reimbursement
• Paid parental leave
• Employee stock purchase plan
• Health insurance
• Dental insurance
• Cell phone reimbursement
• Vision insurance
• 401(k) matching
• Professional development assistance