Associate Product Designer

$60,000 - $110,000/Yr

American Express - New York, NY

posted 2 months ago

Full-time - Entry Level
New York, NY
Credit Intermediation and Related Activities

About the position

At American Express, we are committed to empowering our employees and providing them with the tools and resources they need to succeed. As an Associate Product Designer within the Global Commercial Services (GCS) Products team, you will play a pivotal role in shaping the future of our digital experiences. This position is designed for individuals who are passionate about user-centered design and eager to contribute to the development of innovative solutions for our customers. You will work closely with product managers, engineers, and design leads to ensure that our products not only meet business goals but also provide exceptional user experiences. In this role, you will be responsible for creating visually appealing and usable user interfaces. You will deliver key artifacts such as wireframes, prototypes, and high-fidelity specifications that guide the development process. Your ability to understand and empathize with users will be crucial, as you will employ user-centered methodologies, conduct external analysis, and leverage research and data to inform your design decisions. Collaboration is at the heart of our success, and you will be expected to build strong relationships with your colleagues while actively participating in discussions and debates about design ideas. As you grow in this position, you will learn to utilize the American Express design process, design systems, and UX patterns. You will also have the opportunity to present your design decisions to peers and partners, gaining valuable feedback and support from senior colleagues. This role is ideal for someone who is proactive, detail-oriented, and possesses strong communication skills. If you are looking to make a significant impact in a dynamic and supportive environment, this is the perfect opportunity for you.

Responsibilities

  • Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications
  • Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
  • Presents design decisions to peers and partners with support from senior colleagues
  • Learns to utilize American Express design process, design systems and UX patterns
  • Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements
  • Participates in design community
  • Leverages design tools to deliver artifacts

Requirements

  • Has at least 1 year of professional product design experience, preferably including work on B2B solutions or commercial payments platforms
  • Demonstrates an understanding of user-centered design methodologies, research, and processes
  • Shares solutions to problem-solving initiatives in an engaging way
  • Proactive and energetic communicator, with an attention to detail
  • Proficient in Figma or similar design software (i.e. Sketch)
  • Familiar with Microsoft suite (i.e. Word, Excel, PowerPoint)

Nice-to-haves

  • Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam

Benefits

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid parental leave
  • Parental leave
  • Retirement plan
  • Vision insurance
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