Associate Product Manager Digital

Academy Sports + Outdoors - Katy, TX

Full-time

Katy, TX

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

At Academy Sports + Outdoors, we take pride in fostering a workplace environment that values hard work, commitment, and growth. We are seeking a Digital Product Manager who will play a crucial role in enhancing our digital product offerings, particularly in the eCommerce and Order Management sectors. The ideal candidate will possess a Bachelor's degree in business management, computer science, information systems, or a closely related field, or have equivalent years of related work experience. This position requires 1-3+ years of experience in Digital Product Management, preferably within eCommerce or Order Management, along with a proven track record of successfully launching new product features for consumer-facing websites or digital products. The Digital Product Manager will be responsible for executing day-to-day tasks within the assigned product vertical, ensuring the continuous delivery of value-added features for our customers. This role involves collaborating with delivery partners to define the rationale and timeline for product features, continuously monitoring and reporting on key performance indicators (KPIs) to identify opportunities for innovation and improvement. The successful candidate will partner with other Product Owners, Product Development Managers (PDMs), and cross-functional teams to maximize revenue and enhance customer experience opportunities. In addition to technical skills, the candidate must demonstrate an entrepreneurial spirit, championing new ideas based on insights and metrics. A passion for user-centric design and a commitment to research, competitive analysis, and unbiased recommendations in a collaborative environment are essential. The ability to communicate effectively with engineers and understand technical trade-offs is crucial, as is the capacity to develop effective relationships with internal and external business partners at all levels of the organization. The Digital Product Manager will also participate in agile scrum ceremonies, write user stories, maintain a prioritized backlog, and work closely with the Quality Assurance team to ensure that the delivered product meets business objectives and launch criteria. This role requires a proactive approach, critical thinking, and the ability to support team members in a fast-paced environment.

Responsibilities

• Execute day-to-day tasks of the assigned product vertical.
• Ensure continuous delivery of value-add features for our customers, working with delivery partners to define the why and when.
• Continuously monitor and report on KPIs for opportunities to innovate and improve.
• Partner with other Product Owners, PDMs and cross functional teams to maximize revenue and customer experience opportunities.
• Partner with UX Team to ideate and deliver a better site experience for our customers, submit ideas, and regularly participate in A/B test conversations.
• Ensure successful tests are translated into new site features and launched for our customers.
• Participates in agile scrum ceremonies to make product decisions that drive value daily.
• Work with the agile scrum team to deliver digital experiences that meet customer expectations and provide business value.
• Write user stories, maintain a prioritized backlog to support the roadmaps and business objectives.
• Partner with Quality assurance team and User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria.
• Perform pre/post launch analysis to measure and report on product performance metrics.
• Be proactive and utilize critical thinking to make the right decisions for our customers and business.
• Be a team player and support your team members.
• Develop a thorough understanding of Academy's policies, procedures, and safety rules.

Requirements

• Bachelor's degree in business management, computer science, information systems, or a closely related field, or equivalent years of related work experience required.
• 1-3+ years of Digital Product Management experience, preferably in eCommerce, Order management, or Digital.
• 1-3+ years of Product Development experience for a consumer-facing website or digital product or Order Management, preferably Omnichannel or eCommerce, with a proven track record of successfully launching new product features.
• Must be entrepreneurial; champions new ideas leveraging insights and metrics; has the confidence and knowledge to successfully own the product and deliver results.
• Passion for user-centric design; commitment to research, competitive analysis, user/stakeholder reviews, analytics, and unbiased recommendations in a highly collaborative environment.
• Excellent communication skills to effectively work cross-functionally.
• Ability to develop effective relationships and partnerships with internal/external business partners at all levels of the organization.
• Ability to multi-task and prioritize objectives.
• Technical understanding with the ability to communicate effectively with engineers and understand technical tradeoffs.
• Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment.
• Experience with Agile methodology and principles.

Nice-to-haves

• Experience in JIRA or similar tools preferred but not required.
• Experience in Data analytics tools preferred but not required.
• Experience in Supply Chain or Operations Management preferred but not required.