Associate Product Manager

$71,400 - $132,600/Yr

Thomson Reuters - Frisco, TX

Full-time - Entry Level

Remote - Frisco, TX

10,001+ employees

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About the position

As an Associate Product Manager at Thomson Reuters, you will play a vital role in enhancing user experiences by collaborating with cross-functional teams to gather requirements and implement strategies that align with customer needs. This position emphasizes a customer-first approach and requires significant interaction with various stakeholders to ensure the successful delivery of product features and improvements.

Responsibilities

• Gather and analyze business requirements to identify areas for improvement.
• Collaborate with cross-functional teams including engineering, product management, and customer support.
• Define sprint goals and guide junior team members in translating customer requirements into functional specifications.
• Create complex use cases, process models, and flowcharts to direct engineering teams.
• Ensure completeness of business requirements documents (BRDs) and user stories with acceptance criteria.
• Research and analyze existing requirements-gathering processes to enhance efficiency.
• Manage and track the status of requirements throughout the project lifecycle.
• Review survey and interview results with the UI/UX team to ensure customer-first requirements development.
• Collect feedback from Sales, Success, and Support teams on features.
• Communicate changes and enhancements of business requirements to stakeholders.
• Sign off on QA test cases and monitor results.
• Participate in bug triage and prioritize issues for engineering teams.
• Ensure completeness of UAT test cases and monitor UAT progress.
• Perform competitive analysis and channel gaps into product backlog items.
• Participate in Scrum team retrospectives to improve processes.
• Collaborate with support teams to resolve support tickets.
• Work closely with engineers and QA to resolve product bugs.
• Document help articles, release notes, and FAQs with Technical Writers.
• Mentor junior team members to foster a positive work environment.
• Organize and prioritize responsibilities and deadlines.

Requirements

• 1-2 years of experience in Product Management.
• Strong written and oral communication skills.
• Ability to work with large teams in a cross-functional environment.
• In-depth knowledge of Scrum and Agile Software Development Methodology.
• Working knowledge of product development architecture.
• Knowledge of Atlassian products like JIRA and Confluence.
• Strong analytical and problem-solving skills with attention to detail.
• Strong MS Office skills.
• Technical background is a plus.

Nice-to-haves

• Experience with customer feedback analysis.
• Familiarity with competitive analysis techniques.

Benefits

• Hybrid Work Model with flexible working environment.
• Comprehensive benefit plans including health, dental, and vision insurance.
• Flexible vacation and two company-wide Mental Health Days Off.
• Work from another location for up to 8 weeks a year.
• Headspace app subscription for mental wellbeing.
• Retirement savings plan with company match.
• Tuition reimbursement and employee incentive programs.
• Access to Employee Assistance Program and Group Legal Identity Theft Protection.
• Commuter benefits and Adoption & Surrogacy Assistance.