Olympus - San Jose, CA
posted 3 months ago
The Associate Manager Production is responsible for supervising endoscope technicians and their work processes to achieve production and repair plans, quality and delivery targets, and documentation of production activities while improving safety, ergonomics, and processes. This position will manage and train production technicians to meet safety, quality, production, and cost goals and will provide guidance to less experienced Supervisors either informally or as part of their department. This position will support projects and production management that involves other supervisors as defined by production management. In this role, you will provide leadership to customer product repair lines by directing technicians in prioritizing activities and achieving daily output goals. You will monitor the flow of work through the repair line(s) and take necessary steps to resolve repair problems. Additionally, you will take responsibility for work continuity and the results between lines and/or shifts, supporting effective communications throughout teams. You will function as a project coordinator on projects assigned by production management to improve Quality, Cost, and Delivery (QCD). You will also review the work environment, consult with Engineering, Environmental Health and Safety, and Quality about perceived problems, and implement measures to assure safe working conditions. Assuring the attainment of quality, cost, and production targets as measured by time schedules and work outputs is crucial. Furthermore, you will ensure that repair staff is adequately trained in all areas of the repair process to support business plans, identify training needs, and effect remediation. Dealing swiftly with customer issues and complaints by identifying the cause of the problem and resolving outstanding issues will also be part of your responsibilities. Overall, this position is integral to maintaining high standards of production and repair while fostering a safe and efficient work environment.