Associate Project Manager- Customer Facing, Spectrum Enterprise
Spectrum - Austin, TX
posted 4 months ago
About the position
As an Associate Project Manager, Customer Facing at Spectrum Enterprise, you will play a crucial role in managing, planning, monitoring, and reporting on key projects from conception through implementation. This position is designed for individuals who are eager to take on a customer-facing role that directly contributes to revenue generation. You will be responsible for overseeing project details, data collection, reporting, and communication to ensure successful project execution. Spectrum Enterprise is dedicated to providing modern enterprise technology solutions tailored to the unique needs of some of the largest brands in the country. If you are looking to build a successful career while supporting client growth and collaborating with intelligent, driven professionals, this is the opportunity for you. In this role, you will proactively manage all aspects of project details, ensuring that timelines are met and objectives are achieved. You will serve as the primary point of escalation for project issues and will review technical aspects to ensure alignment with project goals. Collaboration is key, as you will work with teams both in person and digitally within an office environment. Your contributions will directly impact the success of projects and the satisfaction of stakeholders. You will assist in planning, managing, and monitoring every step of assigned projects, from concept to completion. This includes tracking daily operations, gaining consensus from stakeholders, and implementing processes and methodologies to deliver projects on time and within budget. You will also be responsible for submitting status updates and gathering feedback through meetings, which will be leveraged by leadership for decision-making. Handling multiple projects simultaneously will be a critical aspect of your role, as will tracking costs, performance SLAs, and other metrics to meet project goals and objectives. Additionally, you will assist with data gathering and preparing various reports covering project estimates, status, and other management reports, while also performing other duties as requested by Project Management.
Responsibilities
- Assist in planning, managing and monitoring every step from concept to completion for assigned projects.
- Monitor daily operations and gain consensus from stakeholders to ensure project success.
- Implement processes and methodologies to deliver projects on time and within budget.
- Submit status updates and gather feedback through meetings for leadership to leverage.
- Responsible for handling multiple projects simultaneously.
- Track costs, performance SLAs and other metrics to meet project goals and objectives.
- Assist with gathering data and preparing a variety of reports covering project estimates, project status and other management reports.
- Perform other duties as requested by Project Management.
Requirements
- Project management or related experience.
- Bachelor's degree in a related field or equivalent experience.
- Proficient in Microsoft Office suite.
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straightforward, and professional manner.
- Deadline-driven with the ability to manage change in a challenging environment and develop working relationships with peers.
Nice-to-haves
- Project Management certification or successful completion of a recognized project management curriculum.
Benefits
- Comprehensive benefits that encourage a work-life balance.
- Company support in obtaining technical certifications.
- Paid training and clearly defined paths to advance within the company.
