Associate Property Manager, Multifamily

Cushman & Wakefield - Portland, OR

Full-time - Mid Level

Portland, OR

Real Estate

About the position

The Associate Property Manager for Multifamily properties is responsible for maintaining communities to a market-ready standard while ensuring a high level of service. This role involves overseeing operations, managing teams, and enhancing customer satisfaction to maximize property performance and profitability.

Responsibilities

• Assisting the Regional Property Manager with overall operations of the building.
• Ensuring smooth running of the community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
• Completing lease/renewal paperwork to ensure compliance with company standards.
• Tracking and evaluating advertising and client traffic.
• Leading by example and modeling the Cushman & Wakefield mission.
• Supervising day-to-day operations of the on-site team and ensuring adherence to policies and procedures.
• Maintaining effective on-site staff through interviewing, hiring, and coaching.
• Maintaining residents' files in accordance with company standards.
• Managing and maintaining all aspects of the community budget and finances.
• Working with leasing staff to meet leasing/marketing goals.

Requirements

• Bachelor's Degree preferred; High School Diploma, GED, or Technical/Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills.

Nice-to-haves

• Experience in sales or marketing within property management.