Associate Sales Consultant

Toll Brothers - Morrisville, NC

Full-time - Entry Level

Morrisville, NC

Construction of Buildings

About the position

Toll Brothers, America's Luxury Home Builder, seeks a dynamic Associate Sales Consultant for one of our new luxury home communities in Morrisville, North Carolina. The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. Responsible for assisting to achieve all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as a point of contact to deliver a luxury customer experience from a customer's first visit through move-in.

Responsibilities

• Generate Traffic
• Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
• Support the Online and Onsite Sales teams to help drive internet lead conversion
• Build and leverage relationships with Real Estate Agents
• Conduct regular prospecting and appointment setting activities
• Coordinate with the marketing team to plan traffic generating activities
• Learn how to manage the supply of quick delivery home in the community
• Complete competitive analysis on products, features, neighborhoods, and amenities
• Monitor community and model home appearance to achieve White Glove Checklist standards
• Demonstrate model home, community/floorplan features and homesites to customers
• Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
• Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
• Attend and participate in all sales meetings
• Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer's story
• Partner with the design studio team to meet business objectives and enhance the customer experience
• Assist in facilitating mortgage process with TBI Mortgage, which can include: On the front end, ensuring buyer makes application with TBIM and receives commitment letter. On the back end, working with customer's lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
• Assist with facilitating the weekly communication processes with post-sale customers
• Deliver Tiffany closing gift to homeowner's new home

Requirements

• Real Estate license is required in some states
• Weekend availability is required
• Maintains a full-time, 5-day work week
• Self-starter, motivated to learn through mentorship

Nice-to-haves

• Bachelor's degree
• 1+ years sales and/or customer service experience

Benefits

• Comprehensive medical/dental
• 401(k) with a company match
• Discounted stock purchase
• Discounts on mortgages, homes, appliances, and much more