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Associate Sales Representative
Amica Mutual Insurance - Henderson, NV
posted 2 months ago
About the position
The Inside Sales Representative at Amica Mutual Insurance Company is responsible for converting inbound calls into new policy growth while building relationships with potential and existing clients. This role involves answering inquiries, making outbound calls to follow up on leads, and ensuring compliance with industry standards through ongoing education and licensing requirements. The position offers opportunities for advancement and a supportive work environment focused on diversity and inclusion.
Responsibilities
- Answer incoming calls to assist potential and existing clients with their insurance inquiries.
- Identify and address customer needs with available products.
- Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
- Adhere to Amica's phone standards and protocols to ensure productivity and consistency in customer interactions.
- Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
- Complete required continuing education to remain compliant with industry standards and regulations.
Requirements
- High school diploma or GED required.
- 1 year of customer service and sales experience.
- Excellent interpersonal and communication skills.
- Computer skills, including keyboard and processing skills.
Nice-to-haves
- Previous insurance background is a plus, but not required.
Benefits
- Paid parental leave
- Paid holidays
- Loan repayment program
- Disability insurance
- Health insurance
- Dental insurance
- Tuition reimbursement
- Work from home options
- Vision insurance
- 401(k) matching
- Gym membership
- Opportunities for advancement
- Life insurance
